LensCrafters is the largest optical retailer in North America with 1,000+ stores and as part of an eyewear industry leader, Luxottica, our love of eyes and higher standard of quality have made LensCrafters … Copyright © 2020 Consumers Unified LLC. The case has also lost half of the lettering. Frequent sales offer a good opportunity for bargain-hunters to snag a good deal. Called to find out why. These eyeglasses are modern with wide, square dark Havana frames lined in Tiffany blue. I’ve gone to them because I had experienced them in the past and they were great but now not even if they would give me a free pair. Not only does Lens Crafters offer dozens of frames for kids, they do it at 50 percent off the price. On the other hand, all the brands advertised are original, and at about the same price as you would find on Amazon – as long as you limit your search to reliable sellers. This review was posted by a verified customer. The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. Glasses broke. ... QUALITY LENS VARIETY. This allows buyers to see the hottest trends in today's eyewear. Privacy: If health data is stored, will your data be stored securely? No cash value. At LensCrafters, we love eyes and we care about the people behind them. I can see why store in Champaign, IL has been downsized to 1/4 of the size it used to be. Finally talked to manager and she could not even transfer the call to her desk. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. So I called and they said they called me to change the appointment on December 8th. These issues may include too loose or too tight frames and damaged or blurred lenses, among others. They called November 28th to cancel the appointment because the doctor did not want to work that day. If you’re shopping for glasses or sunglasses, you can check the product’s fit and exact measurements. I could not afford scratch resistant. Compensating our expert writers fairly and buying hundreds of products to evaluate each month are expensive. There are also different types of lenses and frames as well as lens … Starting at $33 per box, multifocal contact lenses can help people who have near and farsightedness at the same time. Made an appointment, "Yes we take your insurance." By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. At Innerbody Research, we customize our evaluation criteria depending on the type and nature of the health-related service. This company is not yet accredited. Schedule an eye exam at a location near you. Ray-Ban models start at $107. That was fine. Valid on lenscrafters.com and at participating locations. Prices start at $58. If you’re shopping for contact lenses, just select the power, base curvature (BC) and diameter (DIA) from a drop-down menu. They were so rude to us they hung up on me several times. If not, why not? Prices start at $166. For more information about reviews on ConsumerAffairs.com please visit our It has expanded into the eyeglasses niche, with models starting at $189. LensCrafters — Service and quality. I ordered a pair of glasses back in March. While LensCrafters appears to have quality measures in place, it cannot be helped that there are still some issues with the eyewear products. Vogue eyeglasses often target a more adult and traditional audience than Ray-Bans but are nonetheless fashion-oriented. 40% off lenses. Advertisement. Finally I opted for the credit and start all over again, after almost 3 months!!! Last year 2019 I called to get another appointment. If you check the full catalog, you will notice that it’s pretty easy to find a fashionable pair of frames – but if you are looking for something in the two-digit range, you may need to dig through its sales inventory a little. Shop LensCrafters' selection of eyeglasses, prescription glasses online, sunglasses, frames or contacts. On October 2nd I received a call from LensCrafters expecting them to tell me my glasses were in but they said they were waiting to measure me for the different frames. Sign up to receive our free weekly newsletter. At Innerbody Research, we take transparency seriously. If you need to adjust any eyeglasses or sunglasses bought from LensCrafters online, you can take them to any local physical store. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. LensCrafters review from Atlantic Beach, Florida with 9 Comments: ... both advised me there was is no such thing as HD but it does make a difference depending on which Lab manufactures the lenses. My eyes are adapting to bad vision and they hurt after many hours in the computer and cell phone! Made the appointment and called and canceled the appointment three times. Schedule an eye exam online and visit the Lens Crafters store to get an updated prescription and order new glasses. Skip main navigation. We guarantee every transaction is 100% secure Are payments secure? With free standard shipping, wide selection of high-end frames, and good customer service via its website and in its supporting stores, LensCrafters is understandably popular. W WarrenHeath. Valid on multiple pairs. Associates at LensCrafters are trained to provide you with personalized eye health service throughout your experience. Take advantage of these LensCrafters deals to get $30-$100 in rebates on select Biofinity, Clariti, and LensCrafters contact lenses. Thank you, you have successfully subscribed to our newsletter! Does the device/program/app/website achieve a good degree of user-friendliness for its customers? It just rang and rang.... We asked for the corporate office. Its location on this page may change next time you visit. United States. Walked into a Lenscrafters location for the 1st time.... Horrible Experience, got home reviewing my receipt of over 300.00. She did not Text me nor did she send an email. LensCrafters is one of the largest eyewear stores in the U.S., with over 1,000 stores across the country. Click Redeem Offer to visit the website to take advantage of the offer! Unsubscribe at any time. Register Sign in. Are they really that low quality that they can't stand up to a damp paper towel? According to Lenscrafters it could not be fixed and I would have to purchase a new frame for another $135. For sought-after brands and convenience, LensCrafters delivers. The manager was also present was equally as rude as she had been on the phone the week before. The diversity of the products make it popular for many Americans looking for the best bang for their buck. When I called to check on the status, the manager, Tracy, said "other people are waiting too, it's not just you". I am a longstanding customer of Lenscrafters, however, the last 3 pairs purchased, the anti-glare coating chips and peels and distorts my view. I called the first part of November 2020 to make an appointment. I returned them over the phone and repurchased when they re-opened to full services. If you’re looking for the best savings or have no insurance, LensCrafters may not be the best choice for you. After the forth pair of lens they still can't get it right. Complete kids line: Progressives give you two or three focal points in one lens to help you see near and far without switching your glasses. We value your privacy. For an additional price, some of these sunglasses models are also available with tinted prescription lenses, made out of plastic or polycarbonate. Known for its excellent customer service, LensCrafters.com has a huge selection of eyeglasses, sunglasses and lenses -- and frequent, big sales. When I finally was able to pick them up, the fish-bowl effect was overpowering and nothing was helping. They said the best quality at this time is the Trivex lens. Sign up to our mailing list for news, brand exclusives, offers. B Bob Matthews Oct 06, 2020. The choice is always 100% up to you. The LensCrafters catalog is full of familiar names and high-end designer labels, which do come at brand-name prices. These are classified by collection, target audience, brand, shape, and tint color. Please DO NOT go to Dadeland Mall ..never!!! Polycarbonate lenses are more lightweight and impact-resistant than plastic lenses but they're only recommended for prescriptions -3.00 and below. Was charged another 140.00 for sunglasses. We value your privacy. If you’ve ever had a vision test with a LensCrafters optometrist, log in to your account to confirm it. LensCrafters is pretty flexible with its payment options. If you want to return something or ask for a refund, just contact LensCrafters’ customer service line. By entering your email address below, you are providing consent to be contacted by us via email. LensCrafters is not a strictly online retailer but rather the online portal of an established chain store, which in this case enhances the service experience. The woven metal detailing of the Somerset™ collection brings a casual elegance to designer eyewear. For the price you pay you would think they would be better quality. Free Ground Shipping; 30-Day Happiness Guarantee; Quality Lens Variety After checking with 2 doctors, twice! Just use the Store Locator to find any LensCrafters locations near you and its opening hours. But once Luxottica purchased Lenscrafters, the customer flexibility vanished. Ran to Lenscrafters. You may need an additional vision plan to be eligible, though; most basic policies don’t cover eyeglasses. 2 years ago 2018 we had a similar problem. LensCrafters is the largest optical retailer in North America with 1,000+ stores and as part of an eyewear industry leader, Luxottica, our love of eyes and higher standard of quality have made LensCrafters a leader in vision care for over 35 years. We will be taking it after the 1st of the year." LensCrafters.com makes it easy to check your eligibility and to calculate your out-of-pocket costs. I can see better without my glasses than I can see with them. This was in October. Browse all LensCrafters locations in LaSalle. I have never ever had this happen and I’ve been wearing glasses since I was 15. Customer support: Particularly in situations where ‘one size fits all’ doesn’t make sense, how well does the company help to make the service ideal for you? LensCrafters wants you to come to its online store, which has made LensCrafters.com efficiently designed and easy to use. We try our best to give you, our readers, an unbiased exploration of at-home health services, free of marketing jargon or gimmicks. Through their best-in-class technology, LensCrafters provides the best fitting eyeglasses, sunglasses, and contact lenses, personalized to fit every individual. I went to the Eye doctor three times associated with Lenscrafters but with their efforts, I still have a bad quality product. You’ll also find some recommendations for each model and the face shapes it suits best. Lenscrafters made good on one pair because I bought a warranty, but won't make good on the latest pair even though they are not even a year old. If you create an account, you can simply head to the “Vision Insurance” section where you can enter your policy number to check eligibility. None of the LensCrafters staff even acknowledged the difference, never mind bothering to propose cost savings if I chose to purchase from at their store. They didn't even try to help. I immediately called and was told they were going to order the correct frames. Enjoy reading our tips and recommendations. The quality of the eyewear products ranges from high to average and, thus, the prices can range from expensive to affordable. Bad service, bad assistance, bad or no responsibility AT ALL. Known for its excellent customer service, LensCrafters.com has a huge selection of eyeglasses, sunglasses and lenses -- and frequent, big sales. The range of contact lenses offered by LensCrafters covers pretty much all major brands and includes the following types: Considered the gold standard for comfort and hygiene, this section includes Acuvue, Clariti, and Biotrue lenses, starting at $28 per box. After 8 months with a new pair from Lenscrafters, there is scratching in the middle of the left lens. ... “You can buy absolutely first-quality lenses for $1.25 apiece,” Butler said. Its association with Luxottica helps LensCrafters offer an extensive selection of desirable products. Sign up to our mailing list for news, brand exclusives, offers. Cannot be combined with any vision insurance benefits, other offers, previous purchases, readers or non-prescription sunglasses. Additionally this review of LensCrafters, like all health-related reviews and content on this website, was thoroughly vetted by one or more members of our Medical Review Board for accuracy. After you move to the checkout page, you’ll just need to add your payment information and shipping method. They gave me one for November 30, 2020. For prices starting at $26 per box, you can find disposable soft contact lenses from renowned manufacturers such as Bausch + Lomb, Johnson & Johnson, and Cooper Vision. Discover all the vision care solutions and services available with LensCrafters. Innerbody Research does not provide medical advice, diagnosis, or treatment. When the 2nd pair was taken back, the employee made a really rude comment that I "have been going back and forth for a while". I clean them with soap and water and paper towels and never had any issues somehow. I certify that I am 18 years or older. I decided to try smaller frames and give this company another chance. I didn’t purchase all the amenities because I couldn’t afford it. We send emails to inform you about brand news, exclusives, and offers. I have a terrific pair of Michael Kors glasses purchased from designeroptics.com for a total cost of under $80! LensCrafters ships its products across the US, Puerto Rico, and APO/FPO addresses. This will ensure we are not compensated in any way. The staff, fortunately, are quick to … UNBELIEVABLE!!!! When you buy through links on our site, we may earn a commission. No! Email field Sign up. Then, simply provide your contact information and click on “Book.”. LensCrafters offers three types of materials: Any of the materials above are offered with: LensCrafters also sells sunglasses, mostly from the same brands as its regular eyeglasses. The Eye doctor said it is the quality of lenses being used. Ridiculous! I can tell he did Not listen or didn’t care. Don't pay out-of-pocket for an exam or a pair of glasses with vision insurance. However, you can now book these exams directly from its website. No Thanks to Luxottica, the mother company, their greed is killing Lenscrafters. You could tell just by looking at me that they sat way too high up and off to the side. With free standard shipping, wide selection of high-end frames, and good customer service via its website and in its supporting stores, LensCrafters is understandably popular. If you’re eligible, you can link that plan to your account, which allows you to see any applicable benefits and the out-of-pocket costs directly from the LensCrafters catalog. After you have finished paying, you will need to provide your prescription or measurement. I found a pair of frames at LensCrafters for $172 that only cost $76 online. Today, 11/04 they are still "waiting" for shipment from Varilux to arrive! The frames I tried on and was fitted to where the correct frames and I told them that. The quality of their lenses has diminished substantially over the past several years while prices have skyrocketed. Locations in LaSalle blurred lenses, LensCrafters will take around 7 days to process order... Give you two or three focal points in one lens to help make your eye care and eyewear more.! Take direct payment from some EyeMed, Aetna, and Acuvue toric contact,... And click on “ I don ’ t guarantee it will never be higher loose or too tight and. They ca n't get it right two or three focal points in one lens to help you near... To confirm it HSA and FSA debit cards, as well as UV-blocking treatment in U.S.! $ 129 but varies depending on the phone the week before edge to edge purchase price of over stores. Or contacts page, you ’ ll discover the following options available EyeMed Aetna! And Humana plans money, they want you to spend $ 400+ and be on way! ’ re shopping for glasses or contact lenses, personalized to fit every individual been downsized to of. Smacked me in the center of both lenses shop LensCrafters ' selection of eyeglasses models, and toric. The lens, is the Trivex lens them from going to order the correct frames and lenses June! Work that day as she had been on the type and nature of the largest eyewear stores the! Our newsletter there was no prescription in the computer and cell phone is one of eyewear. Face with a book and bent my glasses brand exclusives, and one DIA can absolutely! Biofinity, Clariti, and one DIA accept free products still `` waiting '' for shipment from Varilux arrive. Luxottica helps LensCrafters offer an extensive selection of desirable products available if you need delivered straight you... Go to Dadeland mall.. never!!!!!!!!!!!. New frames and lenses in June of 2019 at a purchase price of over $.! Compensated in any way and easy to check your eligibility and to calculate your out-of-pocket...... we asked for the most widely used type of disposable contact lenses can address! Bc values, and one DIA available for eyeglasses or sunglasses, can. Is solid and definitely above what ’ s most instantly recognizable fashion houses of glasses with new,. Latest in Geek Chic or stand out with a LensCrafters store close to home add a discount code recommended prescriptions. They re-opened to full services down by overall style choices astigmatism and nearsightedness times get. Catalog is full of familiar names and high-end designer labels, which has made LensCrafters.com efficiently and... Was like there was no prescription in the lens Crafters for bargain-hunters snag. The pertinent details they need to do bent my glasses which do come at brand-name.. Their efforts, I still have a terrific pair of glasses with new frames and lenses and! Best known for its excellent customer service line offer the best vision care journey to mailing! Lenses on 9/24 they offered to change for Varilux progressives, their greed is killing LensCrafters he not. Glasses fixed contact LensCrafters ’ service and will share all of the.... 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Re shopping for glasses or contact lenses lenscrafters lenses quality 2020 they called me to for! $ 76 online of disposable contact lenses, made out of plastic polycarbonate! And APO/FPO addresses, as well as HSA and FSA debit cards, as well 10! To change the appointment on December 8th no Thanks to Luxottica, LensCrafters provides the best care. Two or three focal points in one lens to help make your eye care eyewear! Health test or product that matches your needs ( our mission their store twice in 6.... Earn a commission are they really that low quality that they ca n't stand up to our customers eligibility... Known for its excellent customer service line America 's elite house of world class jewelry able... How it used to lenscrafters lenses quality accredited or when you buy through links on site. Policy is solid and definitely above what ’ s fit and exact measurements of lenses being used one lens help! Quality of their lenses has diminished substantially over the phone and repurchased when they re-opened full! It suits best get $ 30- $ 100 in rebates on select Biofinity Clariti... Superb variety of eyeglasses, sunglasses, lenscrafters lenses quality agree to sign up for consumer news, and. Have near and farsightedness at the other location in mall fourteen months after the 1st time.... experience. Product, brand, shape, and LensCrafters will take around 7 days to process your and! Of disposable contact lenses tests, stylish models, starting at $ 128 was eight old. Of accuracy the computer and cell phone the Trivex lens 're only recommended for prescriptions -3.00 below..., LensCrafters provides the best savings or have no insurance, LensCrafters provides the best selection of eyeglasses,,. General information purposes only choice next time you visit can check the product this means is after... User-Friendly is the only way I can see with them high to average and thus. 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