impact of information technology in tourism industry pdf

<]>> 0000001922 00000 n }F��x�X,��!IV��2��C�g�l8(�p��a7�B�N��UÁ4[�-��r ��w �xKi Information Technology Applications in Hospitality and Tourism: A Review of Publications from 2005 to 2007 A Review Paper Submitted to Journal of Travel & Tourism Marketing 1Rob Law, 1Rosanna Leung, and 2Dimitrios Buhalis 1School of Hotel and Tourism Management Hong Kong Polytechnic University Hung Hom, Kowloon, Hong Kong 2 International Center for Tourism and Hospitality Research School … As an interdisciplinary journal, it supports industry-oriented research as well as academic theory focused research. 39 28 a|��b��pz�wQb�!5��E�k�t�BŰ��y��f/�L�W��ZjL^�2k>�9+�RaY�V�-�� Z'��a|�^�@ƣנ4�oj�hD��BH)��0�u��O��iG>�� G�^�3gw�v��w��v��g�MJ��幞v1��>A�s��E��s��1Pð�(D�wc>N��J�-�]�!P%�� q�ޝ��X]��ҝ��::>;��c�L*��X�d�� The on-line tourism and travellers markets, and the That tourism is playing a key role in economic and social development, especially which area is under developing. Since tourism, global industry information is its life-blood and technology has become fundamental to the ability of the industry to operate effectively and competitively. On the other hand, technology's growth has allowed worldwide terrorism to attack the tourism industry. Tourism Industry : Growth & Prospects Over the past six decades, tourism has experienced continued expansion and diversification, becoming one of the largest and fastest-growing economic sectors in the world. They make the major profits, leaving local businesses with relatively little benefit. Negative impact of information technology: Less social interaction: With advances in information technology, employees no longer have to interact with each other as most of them prefer to do it online. 0000022573 00000 n Keywords – Social Network, Tourism Industry, Hospitality, Technology, Facebook I. Advances in mobile technology have made social media more accessible, allowing to become a part of people’s daily lives and routines, (Mangold & Faulds, 2009). their impact everywhere, especially in the field of manufacturing, ICT and other service industries. For instance, IoT technology can be used in hotel rooms to provide customers with a device that connects to everything f… 0000006658 00000 n 0000002661 00000 n 0000033863 00000 n Convergence technologies are increasingly obliterating barriers of distance and time, providing anywhere, anytime communication and information sharing. 76 0 obj<>stream Role of Technology • Accommodation- • Accommodation is the most important part of the tourism industry and this part lacked very much in the direct connectivity to consumers. Guests are able to change and reschedule their services on the fly, leading to more satisfied customers and accurate booking and purchasing. 66 0 obj<>stream Hospitality and tourism industry is one of the sectors that have witnessed greater changes brought about by technology. Technological factors in the tourism industry are quite many and can range from medical developments to the innovation of space tourism. The travel and tourism sector will undoubtedly rank among the largest in the world when it comes to investment potential. Long-term effects of global tourism on economy Tourism is the travel tour activities which provides travelers leisure facilities and service industry. The seven most important tech solutions for the tourism industry 1. ��w�G� xR^��[�oƜch�g�`>b��$��*~� �:��E��b��~��,m,�-��ݖ,�Y��¬�*�6X�[ݱF�=�3�뭷Y��~dó ��t��i�z�f�6�~`{�v��.�Ng��#{�}�}��j��c1X6��fm��;'_9 �r�:�8�q�:��˜�O:ϸ8��u��Jq��nv=��M��m��R 4 � 2. Technology has contributed a lot towards this success. The impact of technology in the travel and tourism industry is enormous as more and more travelers can compare and look for all kinds of information available on the internet about potential destinations. Technology is an important game-changer in the travel industry. "F$H:R��!z��F�Qd?r9�\A&�G��rQ��h��E��]�a�4z�Bg��E#H �*B=��0H�I��p�p�0MxJ$�D1��D, V��ĭ��KĻ�Y�dE�"E��I2��E�B�G��t�4MzN��r!YK� ��?%_&�#��(��0J:EAi��Q�(�()ӔWT6U@��P+��!�~��m��D�e�Դ�!��h�Ӧh/��']B/��ҏӿ�?a0n�hF!��X��8��܌k�c&5S��6�l��Ia�2c�K�M�A�!�E�#��ƒ�d�V��(�k��e��l ��}�}�C�q�9 0000004034 00000 n IN THE TOURISM INDUSTRY ABSTRACT Information technologies (ITs) prevail all functions of strategic and operational management. Technology’s Effect on Hotels and Restaurants: Building a Strategic Competitive Advantage Dean A. Koutroumanis University of Tampa The changing face of technology has played an integral role in the development of the hotel and restaurant industry. The interactions that these technologies enable are incredibly varied, ranging from real-time one to one communications, to globally accessible electronic resources that reach mass audiences on demand. "�|�]v�i�++'Vq�3 0 The tourism industry is very expansive and incorporates other many sectors thereby enhancing the great need of using well established marketing strategies. INTRODUCTION Social media tools are changing the way people communicate. As an interdisciplinary journal, it supports industry-oriented research as well as academic theory focused research. There’s a lot of online booking software out there on the market. This article wants to understand better what new information technology (IT) in terms of information and communication systems mean for tourism; not from a technical side but from a strategic management's point of view. (Covell, 2000) These technologies also integrate all digital media types and indeed, one of the most powerful aspects of the digital convergence phenomen… It is not surprising that this industry is ranked among the best performing industry around the world. 3!! d��'O-��cRgLeB��|0U ��ݺ&��Ͳ��ΐ�104�Bc{��Vh��Y��~~AȯV��h!��^{F!Fo��/�@.-l��￤+`�eX��|�:7��C�v�BK��:ZV�Odw�C�s�z/��xV��t~��m�h�d�S3.bW"��[.�^O)��rb�aJ�oaQ��_K/�Nfs��2��t[ϳ��T��u��7:�^%�i��Vxb~W5�lÑ�5'pE��&��'�Č.6s4� 0000009289 00000 n (2004). 0000001210 00000 n Advertising in multiple venues. ��e��E��"��p*��uBp�SJE�"� ڎ �Pm�c�р��hQ�G�L1��d/�6��b6s�ر�H�poz��qz� ��h�[ǡo ��q.�h�*�$p>A59�s�Ƿ$S�%»�*eO9�T��e�X��LP��m��:x��Haa��J ��q��yþh)��y^3zGm�~V�D��'�W��F[��t�[U�ꨢ��v �-�G��~7l�ީ✪66�0oZ��޹�ngm�$r�/��Iɝq�F��`��s^|��Pj{��-�U��*��ɂ�'J�r-T,�umHY��ն*�c�Cu��Dw=��` � D And it is also a kind of leisure entertainment that has complex social phenomenon, involves the politics, economy, culture, history, geography, law, and other social fields. Moreover, a strong tourism industry can be viewed as a sign of a country’s social development, evolution, and progression. The core research theme questions would be: what is entertainment and leisure tourism, what are the impacts of entertainment tourism on the economy, how can customer Information and Communication Technologyin Tourism expenditures. Information technology in Tourism Vidyullata Shekhar Jadhav V.P. � B��q�rj��o��I��,%�|N�$��Qp��+R�$�׍%�&|夙�I�3ι&�,�Y��#��ї~�SLӱH�e� �2ތ�w��`4$��DXVh�ʏ1�ݥ�ҧ�e��v8�m��+D��O��t=��针��?N'iO��㯡(�qXä��܇АS@�B�J1�]�a�s&-��f7�1�iy;C,b�-,Ss�n��Ųؓʲ Technology’s greatest impact can be seen on front deskwhere property management has quickened over the years, the speed of service, reduced labor cost, improved accuracy and modernized look and flow of lobby. 0000001769 00000 n It argues that graduates need to be much more familiar with IT, as it already determines the competitiveness of organisations. 0000004576 00000 n Mobile Technology. 0000001009 00000 n �CL�ቍ�hZ��C�ClVtM��j��8��d/��w/��@��ݪY 62 15 It will analyse briefly the impact of new Tourism Information and Communication Systems (TICS) by applying an Industrial Economics and Strategic Management approach. Positive Economic Effects of Tourism. Next, we’ll take a look at some of the technological advances currently leaving their mark on the industry and will, according to various studies, bring significant short-term changes to the sector. The manuscript investigated the impact that technology has had on the hotel and restaurant industry. 0000008639 00000 n �Ok�� Abstract! The relationship between the hospitality industry and technology %%EOF To determine the positive and negative effects of modern technology to Philippine tourism industries. the leisure more strategically and productively. %PDF-1.4 %�� trailer Every year, about a billion tourists … Both customers and businesses can benefit from improved communication, reservations, and guest service systems. Automated reminders and scheduling. In the largely customer driven hospitality industry, the use of technology to speed operations and gather detailed customer information is not optional. To show the impact of technology to tourism industry. The COVID-19 pandemic has a huge impact on the tourism industry due to the resulting travel restrictions as well as slump in demand among travelers. Unfortunately, tourism can also be a source of problems, especially if it is not managed well. The world of technology has made air travel safe and abundant but has also brought about the need to go through long security lines and daily hassles. Tourism Industry : Growth & Prospects Over the past six decades, tourism has experienced continued expansion and diversification, becoming one of the largest and fastest-growing economic sectors in the world. Hotels are facing an increasingly competitive market, so, to differentiate themselves, they must offer something new to capture customers’ attention (Janes and Wisnom, 2003). 0000000929 00000 n �V��)g�B�0�i�W��8#�8wթ��8_�٥ʨQ��Q�j@�&�A)/��g�>'K�� t�;\�� ӥ$պF�ZUn��(4T�%)뫔�0C&��Z��i��8��bx��E��B�;��P��ӓ̹�A�om?�W= However, the future of this industry will largely be decided by who makes the wisest technology investment decisions among competitors. 3. As a result of the digital revolution, the international development trends in tourism have opened the way for novel solutions like cloud-based booking sites or information and experience sharing via … endstream endobj 72 0 obj<> endobj 73 0 obj<> endobj 74 0 obj<>stream �ꇆ��n��Q�t�}MA�0�al��S�x ��k�&�^��>�0|>_�'��,�G! N'��)�].�u�J�r� Job creation is paramount to any discussion about tourism's … Tourism & Technology 1. 0000005558 00000 n 0000002277 00000 n ITs are defined as the 'collective term given to the most recent developments in the mode (electronic) and the mechanisms computers and communication … The impact of social media: advantages or disadvantages ... Marjoné van der Bank Lecturer: Legal Sciences Vaal University of Technology Abstract The role and use of social media in travellers‟ decision making and tourism operations and management are widely discussed. The strategic importance of social media are high for tourism competitiveness. The development and advancement of information technology has had a major impact on tourism. Impacts of Information Technology on Society in the new Century 1 Introduction In the past few decades there has been a revolution in computing and communications, and all indications are that technological progress and use of information technology will continue at a rapid pace. INTRODUCTION Social media tools are changing the way people communicate. Gartner predicts that by 2020, consumers worldwide will handle 85% of their … The COVID-19 pandemic has a huge impact on the tourism industry due to the resulting travel restrictions as well as slump in demand among travelers. �8� endstream endobj 44 0 obj<>stream 0000001148 00000 n Technology then has become a mixed bag for the tourism industry. Better self-service. Sometimes, tourism becomes so focal that other forms of income-generation are neglected and an economic dependence on tourism forms. The tourism industry has been massively affected by the spread of coronavirus, as many countries have introduced travel restrictions in an attempt to contain its spread. This rings true about technology in the hospitality industry for large chain establishments as well as little known, mom and pop hoteliers, restaurants and transportation companies. TECHNOLOGY’S IMPACT IN THE HOTEL INDUSTRY A study conducted by Griffin (1998) investigated how information (through data warehouses) was being utilized by hotels, through the investigation of 12 of the largest hotel firms in the industry. technological revolution. endstream endobj 40 0 obj<> endobj 41 0 obj<>/Type/Page>> endobj 42 0 obj<> endobj 43 0 obj<>stream Advances in technology are spurring innovation, growth and globalisation in the tourism industry and redefining notions of travel altogether. Since tourism, global industry information is its life-blood and technology has become fundamental to the ability of the industry to operate effectively and competitively. • With the advent of technology many companies targeting this segment and developed the interface through which they provide interface to book hotels, conference hall online. Technology has helped tourism and hospitality industries … This paper examines the transformation of the tourism curriculum as a result of the Information Technology (IT) revolution. As a result, most of these employees often lack a sense of ‘self’ and have poor social skills. The on-line tourism and travellers markets, and the endstream endobj 63 0 obj<> endobj 64 0 obj<> endobj 65 0 obj<>/Font<>/ProcSet[/PDF/Text]/ExtGState<>>> endobj 66 0 obj<> endobj 67 0 obj<> endobj 68 0 obj[/ICCBased 74 0 R] endobj 69 0 obj<> endobj 70 0 obj<> endobj 71 0 obj<>stream Tourism & Technology The unending journey of an evolution 2. 77��X ��{G5x�AK�-�+l�]2�;��0�^X�p�3��B��6ĜTD�3�5Ʃ��4#�0 z�t Internet technology is important as it can drive security and effectiveness. Given the fact that tourism is based on the cooperation between a wide range of services and products, the benefits of the digital revolution in the sector are quite obvious. 0000003612 00000 n defined by the complex and divergent impacts of mod ern technology on the behavior of customers, staff and managers. Providing a Streamlined Guest Experience New technology provides the opportunity for a … The cell phone has become our tour guide, travel agency, best restaurant locator, map, and more. Technology has changed considerably throughout many industries and the hospitality industry is no exception. 0000014084 00000 n Recent developments indicate that some of the services provided by travel agencies, accommodation establishments and leisure companies will increasingly be undertaken personally by customers using IT. There’s a lot of online booking software out there on the market. One of the most exciting emerging travel technology trends is the Internet of Things (IoT), which involves internet-based inter-connectivity between everyday devices, allowing them to both send and receive data. Hence, "a whole system of ITs is being rapidly diffused throughout the tourism industry and no player will escape its impacts".1 Unlike durable goods, intangible tourism services cannot be Mobile Technology. 0000001956 00000 n Technology has helped reduce costs, enhance operational efficiency, and improve services and customer experience. The purpose of this paper is to examine the present and potential impact of Information Technology (IT) on the tourism industry and tourism marketing. Tourism & Technology The unending journey of an evolution 2. %%EOF The tourism industry has been massively affected by the spread of coronavirus, as many countries have introduced travel restrictions in an attempt to contain its spread. <]>> 0000000016 00000 n 0000003273 00000 n entertainment industry can be sustained and used as an advantage to the company in order to make it more efficient and effective. community on the tourism impacts and tourism development. NEWS: Information Technology & Tourism is now included in the Social Sciences Citation Index! Tourism is now a global industry connecting hundred millions of people worldwide; which been recognised as a fastest rising sectors. Those within the hospitality industry will need to quickly adapt. It's by our side during the entire purchase journey. New technology provides the opportunity for a streamlined and simplified guest experience. Several of these industries are also users of the interna-tional such as airlines and travel, hospitality, tour operators, travel agencies, computer reservation and management systems for tourism and destinations. �x��- ��[�� 0��}��y)7ta��>j��T�7��@��tܛ�`q�2��ʀ��&��6�Z�L�Ą?�_��yxg)˔z��çL�U��*�u�Sk�Se�O4?׸�c��.� � �� R� ߁��-��2�5�� S�>ӣV��d�`r��n~��Y�&�+`��;�A4�� A9� =�-�t��l�`;��~p�� Gp| ��[`L��`� "A�YA�+��Cb(��R�,� *�T�2B-� ��]��kUG7�4��w��v�Ƌ�P5��՘�j�5�֛�y �*@ ��x�_��f]-��$�? This in turn helps airlines to reduce costs and reach customers by increasing their reach. 0000000596 00000 n The latest technology trends in the travel and tourism industry for 2021. 0000001442 00000 n Among the ways that technology is used in marketing in the tourism sector include the use of internet, offline marketing through use of billboards and social media. Several of these industries are also users of the interna-tional such as airlines and travel, hospitality, tour operators, travel agencies, computer reservation and management systems for tourism and destinations. n�3ܣ�k�Gݯz=��[=��=�B�0FX'�+��t��G�,�}��/��Hh8�m�W�2p[��AiA��N�#8$X�?�A�KHI�{!7�. Technology revolutionises the tourism industry and determines the strategy and competitiveness of tourism organisations and destinations. This paper aims to explore the transformational and disruptive nature of technology for tourism.,This paper is based on systematic research.,Technology innovations bring the entire range of stakeholders together in tourism service … The research by Ramkissoon and Nunkoo (2011) in Port Louis showed that favorable attitude toward the tourism industry was found to support for tourism development, with higher insights of positive tourism impacts, this means that the community shows higher support for the industry. Tourism was one of the first sectors to embrace Information Technology (IT). Challenges they pose for the sector and tourism operators generally are also Tourism & Technology 1. As information is the life-blood of the travel industry, effective use of ITs is pivotal. 0000002201 00000 n It creates plenty of conveniences while at the same time has been used as a way to increase revenues and to lessen customer service. Oftentimes, most of the tourism industry in a developing country is owned by big foreign companies. H��V˖�D��+�,sNWJ��M� i6$Y�yf:f��/��\��{�̦,��+�?��a`�ǿ�0~=PR�Z`>�g Institute of Management Studies & Research, Sangli-Miraj Road, Wanlesswadi, Sangli - 416 414 Dr. Shivaji D. Mundhe Dean, Sinhgad Institute of Management and Computer Application, Narhe,Pune-411 041 Abstract-Tourism is travel for recreational, leisure or business purposes. Technology is paramount in the success of Hospitality and tourism industry regardless of having some flaws as evide… 0000040788 00000 n 3. A huge influx of visitors can gradually deplete the beauty, uniqueness, character, environment, resources, and social coherence of a tourist destination over time. 0000039822 00000 n Besides, it is also through technology that communication has been enhanced, an achievement that has been very helpful to the tourism industry. xref 39 0 obj <> endobj Many places in the world rely heavily on tourism as a key source of income and employment. 2y�.-;!��K�Z� ��^�i�"L��0��-�� @8(��r�;q��7�L��y��&�Q��q�4�j��|�9�� Poon (1993) suggests that the whole system of information technologies is being rapidly diffused throughout the tourism and hospitality industry and no player will escape information technologies impacts. Information Technology has played an important role in the hospitality and tourism industry over the last decade. x�b```b``��{�A��bl,; �~o�ַl��\��D8�204K3�If@)�/��\ M��c��0F ��cL��1�� Xcpt@ $vQl�a��y@Z��"�|Lg6 0000001506 00000 n Putting an effort to chalk out the history of the Tourism industry, the paper has actually delved into how Information and Communication Technology has helped in the integration of this service industry and also enabled better coordination of its function etc. Keywords – Social Network, Tourism Industry, Hospitality, Technology, Facebook I. xref hospitality and tourism sector and their impact on employment, human resources development and industrial relations. The!potential!influence!of!social!mediaon!the!tourism!and!hospitality!industry!has! 0000013061 00000 n The number of international arrivals shows an evolution from a mere 25 million international … As the improvement on technology increased modern internet allowed tourist quick and easy access to information such as travel destinations, lodging and dining options at the destination, up to the minute wait time and making reservations before departing for their chosen destination. @߾?�qL�x� �mF��~$��}�ev�닏��0�$��0&$��a,>��}�Gi�p/�J&v7�H>Ka7�^G�O�ˋq�>N�l��/%4w7�� H��U�r�F}�W��(1�K��^�f+ĺ�\yP��B The number of international arrivals shows an evolution from a mere 25 million international … �d�c�D�� ޺'�Z��Ekt7Ӯ�X��0"�VC�]k-�u"B��] "�\�" �_��k`b��H༅ �g��)s�%��P��,Dᐄ�|�� 4K� ��};��k��(�J2�@&A9�g4�S��˥`1�ш��1>��;G��5՞L$�9kr�v��>d��dA6�� B�El�� startxref IT has bought with it a number of changes and challenges that affect business and tourism. Information Technology & Tourism aims primarily to contribute to the process of theory building, and hence to the advancement of research and scholarship in this growing field. 0000006942 00000 n 0000001138 00000 n 0000034684 00000 n Find Your Degree Select a Degree Level. IT developments that have taken place with respect to the tourism industry are overviewed in this paper. 0000001270 00000 n A technology travel system can offer more convenient and friendly services in 2020. The augmentation and contribution of air travel as a means of transporting tourists to different locations is an important contribution of technology to the hotel industry. The relationship between the hospitality industry and technology 0000023235 00000 n The same can be said about travel technology, which offers the traveler various flexible and innovative features that continue to improve. The paper suggests that IT education is provided through both specialised and generic modules taught in tourism courses. These changes can have different impacts on the tourism industry. Journal of Hospitality and Tourism Technology 2 More than ever, technology is having a significant impact on all businesses, and the hotel industry is no exception. trailer Every tour operator needs an online tour booking system . Every tour operator needs an online tour booking system . startxref 62 0 obj <> endobj 0000013427 00000 n These industries make it as a key column of economic development of any destination country. This makes us all wonder how new travel technologies will impact changes in the travel industry. Advertising and content can be au… Information and Communication Technologyin Tourism expenditures. The seven most important tech solutions for the tourism industry 1. Information Technology & Tourism aims primarily to contribute to the process of theory building, and hence to the advancement of research and scholarship in this growing field. �$��"��6)�:�b��oU8��Ψ:f��Ԛ�7UV!�'$*�̎א��>�J��9T��K��95��!.�0E��q ��7�� Point of sale one of the most important technique for speedy transactions makes payment to the merchant in exchange for goods or services. Information Technology & Tourism (ITT) is the first scientific interdisciplinary journal focusing on the nature and role of information technology within the context of tourism, travel and hospitality. ��C�a��]-j�=�b��%��5FK{]��$}uܬ9��(��e� �#� As information is the lifeblood of tourism, ITs provide both opportunities and challenges for the industry. ^i��4�)�J��椢jZ�P��)S)�B)SuX�s:O��{x��!hX��. This is undoubtedly the main character in the new ways of travel. Tourism Dependence. The hospitality industry has experienced significant disruption through technology, but also many unique opportunities. H��n�0��s�VEj��ͱ�R�Pdi�m�. 0000024196 00000 n Technology is an important game-changer in the travel industry. Guests will be automatically reminded regarding their services to ensure that everything is accurate, reducing administrative costs and mistakes. 0 IT is crucial to the tourism industry and its success. Їj[;r��t�ChŬ&6/�ޗx}��f��@D��T�v�ْ�3�j��0C��k�0�O؜�6c?=�.��t�c��]*C��O�\��V�^nS�2J��#�K*`��{��Y� Cell phones can save lives or detonate bombs; air conditioning units serve to make life bearable in hot climates, but also pollute the atmosphere and can be carriers of the disease. 0000023369 00000 n The evolvement and progress of AI with information technology has had a tremendous impact on the hotel industry which also includes the world of hotels. defined by the complex and divergent impacts of mod ern technology on the behavior of customers, staff and managers. 0000033270 00000 n It is easy to underestimate the scale of tourism. 0000013525 00000 n the use of information obtained from the internet, does the government has a policy or law on the establishment, ownership and the use of the internet, what are the benefits of this technology, what kinds of impacts can this technology have on the current social, … j��v)dN�&ue�A�k�.^R�5%@�4�1k� �� M2��2��Հ��i. The hottest tips & travel tech trends, and innovate your business. H��yTSw�oɞ��c [��5la�QIBH�ADED��2�mtFOE�.�c��}��0��8�׎�8G�Ng��9�w��߽�� '��0 �֠�J��b� Artificial Intelligence. Technology has transformed the lives of many people based on the way it has changed their way of doing things. Advances in mobile technology have made social media more accessible, allowing to become a part of people’s daily lives and routines, (Mangold & Faulds, 2009). Keywords: Information technology, tourism industry distribution channels, strategic management and marketing Information technologies as a business tool Developments in ITs revolutionize both economies and enterprises. 0000000856 00000 n 1. 0000007699 00000 n for the introduction of innovative sales and marketing technologies in the whole tourism industry. 0000004273 00000 n to evaluate the impact of new ownership patterns in the hospitality and tourism industry on employment, human resource development (HRD) and industrial relations (Chapter 3); to present information on major trends and the diversification of accommodation, x�b```f``Z��d|d�c@ >�+sLP`cP``�)��2��w�L��ۧ��(�L�� RYp.P�Y�K) ��EcRۆK5J�D� Positive impact of information technology: Ease of access: With the various advances made in the field of information technology, it is now possible to access information on a certain subject, tag, and even geotag it, categorize it and store it for review later. 0000000016 00000 n The development and advancement of information technology has had a huge impact on tourism. %PDF-1.6 %�� 0000040529 00000 n *��Q+�^�通�"oO��憫��n��З��@̜h��Kgѡ��eo(Z�mA�e#��5��$m��"�)��K��X��*D�@m�L � �Q 0L؍\l��7��!靎y��2�� Be automatically reminded regarding their services on the tourism industry for 2021 leaving local businesses with relatively little.., and the hospitality industry, hospitality, technology, but also many unique opportunities there the! 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