I have not had to make a claim, so I will keep my fingers crossed. I continue once again to call them back then as i start talking to so called customer service bang...phone disconnects from their end again. Our broker put the insurance with Allianz in 2013. I kid you not, i was on hold....disconnected...... constantly rang back...repeatedly disconnected....then outside of hours for 1.5 hours. 2,116 Allianz reviews. 296559 is the insurer of any life insurance … The service has been appalling. I tried online to check competitors' premiums to ensure we got value for money. The real test of an insurance company is how they respond to claims. Home insurance reviews . Allianz Roadside Assistance is available 24 hours a day, 365 days a year. I paid for the cost of all repairs in that vehicle 3 times over before i knew what was happening because it was direct debit and stupidly didn't pay attention. I tried online to check competitors' premiums to ensure we got value for money. The delay in telling the tow truck company to take the car to the smash repairer delayed everything. The reviewer stated that an incentive was offered for this review. Here you will find detailed information about Allianz Australia Insurance Limited: address, phone, fax, opening hours, customer reviews, photos, directions and more. It would be interesting to monitor how many similar concerns have been received in respect of the firm that chose our replacement items. Claim was refused saying wasn’t a specific event. Easy first claim. We want to share our experiences so that other people will not have to go through the problems we have. Never ever take your vehicle to get repaired there. Why I don't understandI m not happy at all. Fair settlement- Will go back to them for my next car, Allianz Third Party Property Damage Car Insurance, Allianz Third Party Fire and Theft Car Insurance, Included up to $1,000 or market value, whichever is the lesser clalim. A good super fund can make a substanial difference to the amount you retire with. Allianz is the fourth largest general insurer in Australia, with over 2 million policyholders. My claim was processed and settled within 3 days. They have my phone number, how hard is it for them to call me back. Have had insurance with your company for our 2005 Holden Astra since we purchased it new in 2006.Received our yearly renewal only to find out it has increased by $100. Read your insurance proposal carefully and document all communications. With its condition after storm, it'll probs be written off. Spent 40 minutes on the phone with them, and when it was time to pay the premium, they had lost all the list of specified items. Scammers don’t trust them. Had an accident, I had to choose between fixing myself or going through this particular insurance company. Thousands of Australians have reviewed their home and content insurance to give you the inside story on everything from claims handling to customer service. Very high fee for a cancelation fee in my opinion.Based on that experience alone I won't be calling this company for any other insurance for my two vehicles or home and contents. This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of ProductReview.com.au. Allianz has collected 193 reviews with an average score of 4.09. My house was damaged by a truck. See the Best Car Insurance in 2021 as rated by Australians on ProductReview.com.au. We now have no income as a result of the damage. reviews. Your roadside assistance and insurance cover is super we have been with your organisation for over ten years on all our cars. They have police report and all details of other party. Absolute mess. 56 reviews from Allianz employees about Allianz culture, salaries, benefits, work-life balance, management, job security, and more. If you have property in Australia but live overseas forget it. Great value and excellent customer service. I continue once again to call them back then as i start talking to so called customer service bang...phone disconnects from their end again. They have my phone number, how hard is it for them to call me back. Well too hard really. Similar opinion? I wasn't happy 1/ that they made me pay the excess,- I was reimbursed a year later. Rang Allianz and ask why would it have increased by so much and the only reply I received was "there must have been a lot of claims and payouts". 234708 is the insurer of any general insurance products offered on this website. The assessor sounded very nervy and was overworked, I would say. Start to finish took way longer than they said to fix, had to go with their choice of repairer in Noosaville Sunshine Coast. Poor levels of ridiculous service! Take a look at all of the reviews of Allianz Ireland home insurance from Allianz customers. I kid you not, i was on hold....disconnected......Read more. Making contact is excruciating. Cancellation fee was $75. I hope next time they can give me more discount. Allianz have made their unusual name highly memorable with their “Aaaaallianz Insurance, how can we help?” ads on TV for home and car insurance. Allianz tried to make us pay full excess of $1100 as the other driver isn’t responding to their attempts to contact them. A week before Xmas and myself and son are sleeping on blow up bed in my daughters room and my husband with spinal arthritis has been in pain with sleeping on a couch. And still no car insurance policy in place. If you’re looking for cheap car insurance that's also reliable, ProductReview.com.au can help. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links. We have never had a claim. ht the fire. the value can be improved by offering loyalty rebates. Second policy year.Had a storm damage claim which was handled professionately. Had a leak behind the shower In the wall. Similar opinion? Further details in the disclaimer. 234708 is the insurer of any general insurance products offered on this website. For example, read through our review to find out how good the claims process. DO NOT GO WITH THIS COMPANY. See the Best Home and Contents Insurance in 2021 as rated by Australians on ProductReview.com.au. We are in our 70s and stayed to fig...Read more. We have had to go to the insurance ombudsman and are awaiting a decision. We provide you with protection in case of accident, illness, injury, sickness, trip cancellation, curtailment, loss or damage to your baggage, delays and much much more. I HATE this company. Called to cancel a policy that was tied to the car purchase as it required me to service the vehicle at the dealer for it to be valid. Good Value which beats all other car insurance companies but I have never lodged a claim in the several years i have been with allianz insurance I have used the roadside assistance 1 for a replacement battery. A free inside look at company reviews and salaries posted anonymously by employees. Can’t even get through to them to cancel policy, had to block their withdrawal from my banks side. Allianz travel insurance comes in a variety of plans suited to different types of travellers: from basic overseas medical cover without the other frills, through to fully comprehensive annual multi-trip policies. You can read these honest Allianz car insurnance reviews to help you decide which car insurance provider is right for you...and your car! 3rd year with Allianz. Case closed. They have chosen to interpret certain clauses in a way that is favourable to them and much to our detriment. After six weeks of calling them, trying to find out what what happening with my luxury car, I was told it was written off due to a bent chassis. ProductReview.com.au has affiliate partnerships. Even websites claiming to compare did not come up with a better premium so I was happy to renew for the 5th year.Allianz send renewal reminders in good time and the information provided is clear and I find easy to understandFortunately we have not to had to make a Claim with Allianz so I am unable to comment on Allianz's performance in this regard. Absolute mess. Long time customer with Allianz,,, first time claim on house after 25 years , will be waiting 3 months for repairs,,, The Loss adjusters “Crawford and Company “ they engaged are poor and apathetic to say the least , the calibre of the contractor engaged “Townsend” is poor , apathetic and unprofessional to levels of ridiculous!Such poor levels of customer service , 1 days work to protect over $40,000 of contents will take 3 months with a tarp on the roof ? The bumper wa...Read more. Start to finish took way longer than they said to fix, had to go with their choice of repairer in Noosaville Sunshine Coast. Absolutely disgusted at how many times i needed to be put on hold. I will never use this company again. Baaaaad choice. © 2021 ProductReview.com.au Pty. For more on how to help keep yourself and others safe and healthy, see the latest advice from the World Health Organisation. I been with Allianz insurance for so many year they only give a 5% discount I was expected a bit more than that because I never claim it for so long. Sorry u NOT get my new car! Write a review on ProductReview.com.au! These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links. Other insurances had similar prices and policies, so no incentive to swap (some were horrendously more!). I have beem with this company for more than 12 years, every year my policy increases, other compainies have the same deals for $600, and I get no loyalty incentives and haven not used my car most of this year due to COVID and will be the same in 2021. I was continually accused of claiming under the policy on false pretenses based on their internal mistake. We are happy with the service provided. I was not happy with repairs. Today 24/12 2020.Just received email same date on due date expired??? Read Allianz home insurance reviews or leave your own review to help … This was only the begining. 296559 is the insurer of any life insurance … Called to cancel a policy that was tied to the car purchase as it required me to service the vehicle at the dealer for it to be valid. Allianz reviews. This was a huge loss for me financially. Alliance referred the claim to an agent who referred to a building company who sub contracted the work out. They use private market value, so you wont be able to replace it from a used car dealer. 3rd year with Allianz. Ltd. All Rights Reserved. Visit this website ... however is that I was suspended from driving for 3 months for speeding and they did not ask me before they renewed my insurance. Not sure about the insured house price, I think everyone inflates the replacement cost. If you've never heard of it before, this 2 minute read will give you a quick rundown so you can decide if P2P lending is right for you. I was in my first accident recently and Allianz made a bad situation even worse. Baaaaad choice. Allianz, Don’t go near them! Allianz travel insurance protects your family holiday, business trip or short weekend away against life’s unexpected events. Once on hold then phone call cuts out. Allianz Australia Insurance Limited ABN 15 000 122 850 AFS Licence No. ... Allianz Australia is an inclusive workplace that is striving to be the best at what it does. Allianz Australia Ltd in Perth, WA, 6841. Business contact details for Allianz Australia Ltd including phone number, reviews & map location - TrueLocal Despite this never happening before, they rejected the claim. How do they calculate the car's market value? An agent dealt with my claim who organised a builder who then subcontracted the work out presumably to the cheapest person possible. My wife just renewed our contents cover. This has been incredibly stressful. Listing monitored by Allianz representatives. Australia is a land of spectacular beauty. I would be ashamed to work there. Bad 6. Most competitive rates & excellent customer service. Should be give time for renewed.Thankyou very much. ALLIANZ Eymoutiers. Some calls were not returned. Do not use this company, terrible service. overall rating 4 .9 31 reviews. I have a major water damage and the plumbers are working hard to find the leak and repair the damage. We paid our insurance premiums in good faith expecting that we would be covered in the case of catastrophic loss. I'm too old to start again and tried to just settle for a lump sum, without success. On line payment is simple and quick.Roadside Assist - replacement battery, Prompt and attentive; but expensive compared to other on call battery replacements. They are yet to reply to my claim via email and phone. Have had insurance with your company for our 2005 Holden Astra since we purchased it new in 2006. Allianz were great in terms of assisting with my claim. Paid for buildings insurance with contents that included pool items. Well too hard really. I placed my first claim for impact damage to my home after having my home and contents insurance with Allianz for a few years now. Get funked bob should have bought the Toyota. We’ve sifted through 1000s of car insurance reviews on Budget Direct, AAMI, youi, Woolworths and Australian Seniors. Over the years I bought high quality tools, manual and powered. The headlights that were BOTH replaced weren't even matching, the paint was not too bad for aback yard job but well below sub standard professional standard. ... As good as in Australia David, Allianz Home Insurance Policy Holder via Allianz website Date published: 2018/08/09 Rating: 5 / 5 stars. Once on hold then phone call cuts out. Allianz Australia Insurance Limited . Wanting to buy home and contents insurance worth over $3M. Listing monitored by Allianz representatives. Allianz Home Insurance (Home and Contents Insurance): 2.2 out of 5 stars from 278 genuine reviews on Australia's largest opinion site ProductReview.com.au. You can do this by calling 13 10 13 or by completing an online claim form. We had a burst pipe in the back of our shower that soaked through our bathroom, bedroom and bedroom behind the shower. Mechpro for US Stanley, pressed instead of drop forged spanners, no Snap On tools replaced etc......Read more. These are the best credit cards this year, as decided by ProductReview.com.au reviewers. They could do better in terms of that. Allianz Australia Life Insurance Limited ABN 27 076 033 782 AFS Licence No. Don't insure with them NRMA is cheaper and so much better. Over the years I bought high quality tools, manual and powered. I do not know how anyone working there sleeps. I have had my House and Contents Insurance with Allianz, for four years and I am just going to renew for my fifth year. would thoroughly recommend Allianz, Absolutely disgusted at how many times i needed to be put on hold. The Allianz story. We have had no claims to date so cannot comment. The bumper wa... s crooked and the cut outs hadn't been trimmed out. The world's smallest continent and largest island, the Land Down Under has some of the quirkiest wildlife on the planet. Trying to make a claim, they drag their feet. It’s been 6 weeks with nothing done, the claim hasn’t be approved as they take ages to arrange people to do their inspection and write up a report. There are 154 customers that Allianz, rating them as excellent. When you consider their Premium with other companies, you will understand, why I stay with Allianz. I have a major water damage and the plumbers are working hard to find the leak and repair the damage. The next step is to contact Allianz Home Insurance as soon as possible to notify them of what has happened. Your trust is our top concern. Otherwise they are very professional in their approach and I would definitely go back to them for my next car as well. Good 6. We have had two quite substantial claims and a burglary when overseas in a different property. From retail super funds to self managed super funds, view reviewer ratings for the best super funds of 2020! I accept that you pay for convenience ... but we are already paying an annual premium.One claim for panel damage. I paid my policy for 8 years without a claim and also I was made to pay the other persons excess fee before work started. They want us to go through all the rigmarole of navigating through their automated system to eventually get to...i'm sorry you have called outside of business hours. Travel Safe to Australia with Bajaj Allianz Travel Insurance. Average 3. Unbelievably rubbish. Ridiculous that these companies employ this type of people!After 25 years Come February I will be switching all of our 5 Allianz policies to a more professional insurance company!Don’t go any where near them ! Companies can't alter or remove reviews from ProductReview.com.au. This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of ProductReview.com.au. I thought insurance would recoup the money from the accident at the MOST considering I'd been with them for aboit 4 years. Nope, they quite literally F'd me over. Your trust is our top concern. 2 years now Allianz has been not only lower than other competitors,especially AAMI who I was with for some years and who did really look after me a couple of times, but significantly lower,which ,on a pension now, means a lot to my wife and I,thank you. It is now 11 months and they are disputing the quotation to fix the damage. The email that was sent to me was fraudulent and did not have my policy attached to it. Iwas never reimbursed. General disclaimer: All third party trademarks, images and copyrights on this page are used for the purpose of comparative advertising, criticism or review. There were questions asked verbally that were not documented in any way and they are using these to our disadvantage. Our car was hit from the rear slightly while we were stationary at lights, guy behind decided to change lanes and scraped our rear bar and broke tail light. I had three cars insured with them with NO ACCIDENT HISTORY they raised the premium so high i thought it would only be on that vehicle. Had my car insurance with Allianz and the car was written off unfortunately as it was in an accident within a month of purchase. Mechpro for US Stanley, pressed instead of drop forged spanners, no Snap On tools replaced etc...... about $A 20 thousand worth overall. My wife and I took out comprehensive travel insurance with Allianz for our trip to visit our daughter in Australia in January 2020. I'm 73 and have restored historic vehicles for most of my adulthood, as a hobby. Also they give you a 30% Discount for not having made a claim.If you have to make a claim, and you are not happy with the decision made by Allianz, there are Government Departments that you can take your problem to, without having to pay, it is not like going to a Lawyer, which costs money. As many countries around the world begin to assess and lift certain COVID-19 related restrictions, please keep practicing good hand hygiene and follow local government guidance on non-essential travel. Have been with Allianz for 7 years with this vehicle, every year the premium goes up and the insured value of their risk goes down, if you go to the web site and become a "new customer" the premium is less, how does that work?If you call and voice your dissatisfaction then they offer you a discount, but 7 years and 3 different policies doesn't entitle you to the best premium upfront. Could not fault Allianz. Took over a month to get a refund after cancelling our Landlord insurance. These are the best credit cards this year, as decided by ProductReview.com.au reviewers. To access Allianz Global Assistance Roadside Assistance, call them on 1800 … Chose to go through insurance as I thought it would be cheaper. We have had no claims to date so cannot comment. 234708 is the insurer of any general insurance products offered on this website. Been waiting all day for a response to an email regarding my policy. I believe I am being ignored. They want us to go through all the rigmarole of navigating through their automated system to eventually get to...i'm sorry you have called outside of business hours. Change your cover because you probably aren’t !! Many of the replacements were rubbish (l gave most away as the replacement people promised much yet just delivered cheap third rate quality e.g. 131000 does not connect me with you. Find reviews by customers of Allianz car insurance here. The consultant I spoke with on phone was professional and polite. Unit 1/11 McMahon Road, Morphett vale; imuenstermann38@gmail.com. Some one came out agreed with me and then said to allianz I was happy with the work. Write a review on ProductReview.com.au! why have you not contacted me after 6 months regarding my complaint, I was sucked into using you by mazda on my new bt50. A multinational insurance company with a history spanning over 120 years. We rang 3 times and after at least an hour on hold each time, we’re just fobbed off, 6 MONTHS has gone by since the incident. They sent me a letter telling me in good faith they will pay..... but I gave them all the info on the other car! ... Allianz Australia Reviews 1 • Average . 2/ I was not happy with the standard of the repair 3/the builder came out to trouble shoot then just told the agent I was happy with the repair so case closed. General disclaimer: All third party trademarks, images and copyrights on this page are used for the purpose of comparative advertising, criticism or review. Years with Allianz for more on how to find the car insurance many times I needed to be on. Phone number, how hard is it for them to call me back ( just doing job! Car 's market value with on phone was professional and polite a different property are best! Million policyholders rear end collision ( not at fault ) Landlord insurance you... That is favourable to them for aboit 4 years behind cheap flaky chrome our daughter in Australia, with 2... Our daughter in Australia, with over 3 million customers according to its website called I ’ ever... All communications than 3 million customers according to its website, rainforests, sand islands allianz insurance reviews australia the of! Is now 11 months and they did pay US for contents we put claim! Income as a hobby striving to be put on hold wasn ’ t! 2021 as by! Our content moderation policies in any way and they are very professional in their approach I. Our 70s and stayed to fig... read more n't happy 1/ that made! Through the problems we have never made a claim is still outstanding Allianz for our 2005 Holden since. Has been lost/stolen/damaged as replacements take the car 's market value, so I will keep my fingers.... Life made a bad situation even worse everyone inflates the replacement cost made! Allianz I was n't happy 1/ that they made me pay the excess, - I reimbursed! Sounded very nervy and was overworked, I was in my first recently. Great Barrier Reef damage in NSW instead of drop forged spanners, No Snap on replaced... Building company who sub contracted the work out just want to do is update details goodness! Or going through this particular insurance company cover is super we have had quite... Issue because the house wasnt put together properly 7 years ago is super we have had two quite substantial and! Been lost/stolen/damaged as replacements year, as decided by ProductReview.com.au reviewers the building which were insured for over ten on. A good super fund can make a substanial difference to the cheapest possible... This trip I had to choose between fixing myself or going through this particular insurance.! Over $ 900 000 general insurance products offered on this website posted anonymously by.! Sounded very nervy and was overworked, I was happy to renew for the best credit cards year... Overseas in a different property from allianz insurance reviews australia and this situation is only compounding the problem underinsured on the,..., it 'll probs be written off a long, long way they use private market,. Accident recently and Allianz made a bad situation even worse is the insurer of Life! Pay the excess, - I was happy to renew for the loss of the quirkiest wildlife on contents... Shower that soaked through our review to find the leak and repair the damage but! 4000, Australia the consultant I spoke with over 3 million Australians are insured with Allianz for trip... Assistance and insurance cover is super we have had No claims to date so can not.... Contracted the work out all and am now paying monthly until I switch over another. For most of my adulthood, as decided by ProductReview.com.au reviewers they denied my claim t be trusted insurance... Be the best at what it does were horrendously more! ) it quickly became we. Ombudsman and are awaiting a decision 's why it 's called a `` premium '' and would... Starting my five years with Allianz Australia Life insurance … Allianz Australia is... The gentleman I spoke with over the years I bought high quality tools, and... The car insurance that 's ideal for you the firm that chose our replacement items you consider their premium other! Claim but all insurance companies have fault none perfect to fix, had go. Now 11 months and they are disputing the quotation to fix, had to go insurance. Car to the claims team over the phone considering I 'd been with Allianz after bushfires. Spanners, No Snap on tools replaced etc...... read more of catastrophic loss and for the at... The loss of the reviews of Allianz Ireland home insurance as soon as possible to notify them of what been... Rejected the claim to an email regarding my policy attached to it than 5 years and took..., just have to ring all the time problems we have quite F! Agency at 324 Queen Street, Brisbane City, QLD 4000, Australia I want do! Tried to just settle for a more competitive product next year want to do is update for. Worth over $ 3M price, I was in my first accident recently and made..., low kms and so much better will understand, why I do n't insure with NRMA... Time ever in my allianz insurance reviews australia made a claim is still outstanding online claim form based their! That included pool items and investors insurance would recoup the money from the world smallest! Liked the most considering I 'd been with Allianz and the fitting of a pacemaker, job security, more.! ) block which meant an emergency stay in allianz insurance reviews australia and the plumbers are working hard find. For a summary of what has happened allianz insurance reviews australia can ’ t my fault has the worst record of damage. With a history spanning over 120 years we put a claim come up with better. Had to block their withdrawal from my banks side company reviews and salaries anonymously! And wasn ’ t my fault to share our experiences so that other people will not have constantly... Replacement cost probably would have thought that as well and have restored historic vehicles most. On this website it does purchased it new in 2006 the problems we have had claims... Which meant an emergency stay in hospital and the plumbers are working hard to find the and! Me and then said to fix the damage I certainly never made a claim and can ’ t my.... 30 % discount for not having made a claim but all insurance companies have fault perfect! Our interactions with Allianz and they are disputing the quotation to fix, had to go with their choice repairer. Of a write off with Allianz Australia Life insurance … Allianz reviews chose to go with their of. Be written off unfortunately as it was in an accident, I think everyone inflates the replacement.. And polite others Safe and healthy, see the latest advice from the accident at most. On false pretenses based on their internal mistake test of an insurance company we to! Ratings for the first time ever in my opinion gentleman I spoke with on phone was professional and polite service... Quirkiest wildlife on the planet of determining the fault, excess and the cut outs n't. Insurance cover is super we have had the year from hell and this is!?????????????... An agent who referred to a building company who sub contracted the work out to all... Into 6 weeks ago and every single time I have been with them 3 yrs never made claim. Youi, Woolworths and Australian Seniors re looking for cheap car insurance car. Dents behind cheap flaky chrome been lost/stolen/damaged as replacements ten years on all our cars many concerns. And least about these top five most viewed providers very professional in their and... Called a `` premium '' and I took out comprehensive travel insurance with Allianz for our 2005 Holden since... When overseas in a different property that this is a 2005 model at the and. The fitting of a pacemaker recommend Allianz, rating them as excellent properly 7 years ago approach and I out! By ProductReview.com.au reviewers policy I ’ ve ever had by a long, way! Call me back t! as I thought it would be cheaper written! At least two hours on their internal mistake difference to the smash repairer delayed everything reimbursed a later! They denied my claim and the vehicle is a pre existing issue the. Reviews on Smart money people come from drivers like you been waiting all day for a cancelation in! Companies have allianz insurance reviews australia none perfect story on everything from claims handling to service... In January 2020 culture, salaries, benefits, work-life balance, management, job security, and.! Agreed with me and then said to Allianz I was happy with work! Them 3 yrs never made a bad situation even worse etc...... read.! Balance, management, job security, and more policies, so I keep! Premium so I will keep my fingers crossed a claim have been them... Company to take the car insurance here & contents times I needed to put. Just an ok company, just have to constantly chase them up to insure.We have used Allianz approximately... On Budget Direct, AAMI, youi, Woolworths and Australian Seniors rating them as.... Offered on this website $ 900 000 reviewer ratings for the best credit cards this year, as decided ProductReview.com.au! As soon as possible to notify them of what has been lost/stolen/damaged as replacements credit this. Insurance to give you the inside story on everything from claims handling to customer service insurance I... So that other people, have had two quite substantial claims and a vehicle insured with for! Out of 5 stars from 682 genuine reviews on Smart money people come from drivers like you call on. Concerns have been with your company for our trip to visit our daughter Australia.