When it is set to “A” for auto, then 2 to burn for 2 hours.. it goes back to “0” and will not turn off. What about the height of the wall lanterns? Over lighting is never attractive indoor or outdoor. You place it so that it senses when sunlight is starting to fade so the unit knows when to turn on. I purchased three strings at Lowe’s, but I need four and cannot find them anywhere. Many wires can but cut or frayed and you don't even realize it until it's too late. I have the same problem. On January 4, 2016 I asked how I can get replacement stake/stakes for the path light kit #0329397/model #00847. Did you ever find a solution? Can someone tell me what the numbers (1-9) represent on the digital display? To view the first video in this series, please click here: http://www.monkeysee.com/play/17899-outdoor-lighting The new unit has the same problem…. It's much cheaper to replace one set of bulbs then a whole new set. Anywhere I can get a replacement piece? Once again, torubleshoot all your wifes and look for any frayed or worn wires that may need to be replaced. The included solid colors are red, green, blue, aqua, white and yellow, and…, Check out LEDGLOW’s Home LED Lighting Kit here. Lowes and Home Depot in our area have no parts to repair these fixtures — all they want to do is sell you a new one!! I am looking for a particular part on a portfcolio outdoor lighting product and there is nothing directing me to where I can go!!! Check the on/off switch on power console to be sure it is on. I had three of the Tiffany-style glass flower shades stolen out of my yard and would like to get them replaced. Too bad. You can easily troubleshoot many common lighting problems and make the fix yourself. to look up parts or just a phone number to call? I am looking for a replacement sensor cable, since I suspect mine has stopped working. Use a voltage tester and check for power on the landscape wire. The Most Common Problems with Outdoor Light Fixtures and How to Fix Them It's possible your transformer may need replacing and it isn't the lights at all. Why no user manuals on this site? We recently purchased a solar post light from Lowes. Did they replace it for you? I bought 2 solar LED’s by Portfolio #0329346 (Lowe’s) and the caps at the end of the battery compartment were missing on both lights. Thank you, Darbie LaFontain. Not sure if I want to buy the bigger transformer, or just remove all and go with another brand. The first thing you should do is look for a short in your lighting system. Tonight, the lights did come on again, after several minutes of going through the settings, A, 0, back to 4, lights finally came back on and seem to be working fine now. I need to find a replacement globe for an outdoor light I purchased at Lowes. I need to find somewhere to buy extra stakes. Getting an alternating 1,E on the transformer. Upgrading your home outdoor lighting is a surefire way to increase your home’s curb appeal and market value. Once again, you can look for localized damaged wires that may be cut or frayed that accidently got exposed to the elements. The prongs broke off. I bought a Portfolio 300watt transformer for low voltage outdoor lighting and hooked up a 100' 12 gauge cable (outdoor rated lighting cable) to it. I am looking for the globes for portfolio outdoor wall lantern item #247199. If thi happens, check to see that the bulb is inserted in the socket correctly. I have a portfolio low voltage transformer that keeps flashing 1 and 3 and if I push one of the white arrows the lights go on for a second and go right out and again start flashing 1 and 3, Did you ever solve your problem? Stakes are cheaply made, and break very easily!!! Please help me out with this, are there replacement parts? What to do: Check your motion light’s duration settings (this setting should be … From our research, we have found that Malibu is the best brand for outdoor lighting. Last year I bought a Portfolio LED Landscape Kit Model # WT-S46-4BZ. Wall switch or circuit breaker is off. Would you please let me know how we could obtain new stakes for these lights. This company looks like it has lousy customer service! Help Please. 93561. At night only 2 of the 6 Most businesses with integrity work hard to minimize failures and inconveniences that may occur down the road, both for them and for their clients. It's not too difficult to fix flaws in your fixed outdoor lighting with a bit of troubleshooting … Check low voltage cable connection at power console. I purchased it and brought it home. I pressed 8 for all other brands and it still continues to keep repeating itself. Shop portfolio 12-volt multi-tap landscape lighting transformer with digital timer and dusk-to-dawn sensor in the landscape lighting transformers section of Lowes.com They have ten wicker balls along a green power cord. They are a wise choice for homeowners because of their long lasting durability. I am looking for a solar lights (set of 2) purchased at Lowe’s 2012. Portfolio's products include flush-mount fixtures, lanterns, hanging pendants, low-voltage lighting, surface lighting and landscape lighting, but the manufacturer is known especially for its recessed-lighting systems. Many times, an easy troubleshooting journey through all your lighting systems can easily be fixed or maintained by looking at some common plaves. I did not see the part in Lowe’s online catalog, but finding something on the site is a pain sometimes. Can I return the photo eye cable? 12 - 15 volts DC is typical and what to look for. Outdoor lights should not impede vision or impede to see the entire landscape of a farm or area clear. Hey folks, its obvious that the company does not feel it necessary to monitor this website and provide assistance. I would appreciate hearing from you. I have a six light portfolio set and all of the stakes that the lights stand on broke. My low voltage landscape lighting transformer was damaged by a power surge. This is an important troubleshooting fix to save you alot of money. Outdoor lighting. 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Through their WEB site, I tried to contact them, but no one returns my calls (I can find no E-mail address either.). The range of products that are available from The Portfolio Lighting Company now encompasses over thirty different types of lighting ranges, and so whether you need wall mount lighting for an office, multi-lamp lighting for a process area in a factory, or cove lighting to illuminate a loft conversion then there is something for everybody. When we tried to put it on the next day it would not light. The lid on one of the lamps broke and we need a replacement for it. Put 2 sets under deck…4 10W fixtures each. There are no fast and hard rules on this. They have power, number is on when lights are off. I put the setting back on 4, and after a few seconds the lights came on again and stayed on 4 hours. The “replacement parts” link takes to a promotion for another product. I called the Portfolio website and they said I must have a bad power pack. When changing the bulb, I cracked the inner ring needed to secure the globe. Kindly additionally consult with my website =). Please send me an order number so I can purchase extras. They are LED solar torches #0388185. Is there any place where I can order/purchase one piece of replacement glass? 0475578 power pack pdf manual download. mine came with 75ft and i need about another 20 (not adding more lights, just wire length). I recently bought a Portfolio outdoor lighting set for my front walkway. We have tried compact florescent. Paradise GL22627BK Outdoor Path, Plastic 2-Tier Low Voltage Landscape Lighting, 8.66 x 5.2-Inches (4W Warm White/15 Lumens), 1-Pack, Black 4.5 out of 5 stars 741 $8.64 $ 8 . #124700. I was looking for the gasket that goes on the globe and Lowes still carries the light but probably not the same manufactorer that you originally purchased. The easiest thing to do is look at the wires inside the glass. i am looking for glass shades for a Portfolio lamp post Model GL23407bk. In order to check if the wire is not broken, make use of an ohmmeter. Estimated Time: Depends on personal level experience, ability to work with hand tools and electrical troubleshooting skills. Do you have a section of lightings not working correctly? I know that it is not recommended to use a trasformer over 100 watts but the setup is working fine except for the last two fixtures–just as it did with the 40 watt transformer. There is a wide range of products available in the Portfolio outdoo Browse portfolio+outdoor+lighting+transformer+error+e1 on sale, by desired features, or by customer ratings. I bought & installed 6 solar LED #0688463 path lights 3 days ago. They worked correctly for a week or so then started doing that. Finally, as most of the interior, less is more. 200-WATT POWER PACK. I like your product. Does anyone respond to this page of questions (have not received anything in my email either)? Their number is 1-800-643-0067 8am – 6pm EST Monday – Thursday, 8am – 5pm on Friday. The lights came on. Can anyone tell me where I can purchase a replacement dust to dawn sensor that goes on the power pack for portfolio outdoor low-voltage lighting? And a well-lit lawn can also deter potential burglars. We have had 2 of these happening with our 600W transformers and now Lowes do not sell this model transformer any longer. There are a few more companies, but none of them are as better as this. – I have a 300 Watt transformer that lights go on and out constantly. Are your portfolio lights not coming on at all? Is there a special kind of lightbulb we should be using for this light? Please tell me what is wrong… thanks. Who built this crappy website anyway!! This year, I bought a Portfolio 120 watt power pack Model# 0092091 assuming that it would be able to power all the lights. This small one inch diameter circular ring is impossible to glue back together. To ensure overall customer satisfaction and ease of shopping, Bellacor offers personal shopping services, free shipping on orders over $75, a price match guarantee, no hassle returns and no restocking fees. If your lighting set is Part # 003661, then the threaded stake is Part Number 303003-0021BK They all work when they are working, seems like there is no reason why they shouldn’t work. Installed the Portfolio Bluetooth Audio 6-Path Light set about 6-8 months ago , has worked flawless until a week ago , was dark in the morning when i got home and lights were not on , nothing has changed in the area the lights were installed , no digging or anything , Bluetooth not found , changed transformer and still same problem , went from a Model # DA-45-12W to a DA-45-12W-1. If power is not detected on the landscape wire; Open the transformer for access to where the landscape wire is attached to the transformer output terminals. The numbers represent hours to stay on. They have a threaded top for the fixture to attach to. I also have changed out a couple of the lamp connectors that failed shortly after I bought the product (before I changed the power pack). I bought a light @$12.00. But you may also have discovered how frustrating it can be when something isn’t working as it should. They work great and look great, the only promblem I have are the steaks. One was cracked and in pieces. I understand the item is no longer being sold. Thanks How high should I mount the wall lanterns around my front door? Light will flow less harshly. I have 8 #0030272, bronze finish outdoor lights made by you, sold by Loew’s. Outdoor Light, Lighting Equipment user manuals, operating guides & specifications Email [email protected]. I have not received a response. I have a profit improvement idea for you, portfoliooutdoorlighting.org…..you could start selling your product online….and you could add the manuals to your website, so people could figure out how things should work. This four piece kit includes 96 LEDs housed in two 9 inch and two 15 inch tubes that provide soft yet colorful ambient lighting for your home theatre system. If so, please let me know. This is a simple fix that you can troubleshoot. We have two sets of landscape lights model 0095981. Any help would be appreciated. Only have 2 left. Call Portfolio at 1-800-643-0067. Bookmarked. Despite the simplicity of the design, they do sometimes develop problems. 1. Bought the Porfolio 300 W transformer with photo eye two months ago. Purchased a Portfolio 8 pc. Please reply. Let's tackle the top 3 landscape lighting problems we see Let’s be quite honest and open here: Nothing is 100% perfect all the time, and everything has problems. Everything worked fine up until a week ago. Don’t panic, your landscape lighting is fixable. We like the way it looks in our yard and it sheds the light we needed it for, however we can’t get the light to work again. I exchanged the power pack. Also within a year of installation, the spikes that hold them into the ground have broken. Their line of outdoor fixtures are affordable and easy to install. Nothing is listed in the instructions. Many times homeowners will replace a whole section when they only needed to replace one light or connection. Did you ever find a replacement globe for the Portfolio E206656? Bought 4 of the 60W 4 spotlight sets. But is there something else going on with it that you may know of. The light comes on for no apparent reason. But there is no info on users guides, manuals, zip! Once again, weather and mnay times landscaping can knock these loose. Can you send me a replacement? Trasmitting Fiber”. Too bad. They have power, number is on when lights are off. Pete 614-761-2737. Portfolio outdoor lighting offers functionality as well as beauty. Where can I find parts? Be careful to balance your home exterior lighting. The Portfolio 200-watt landscape lighting transformer offers improved performance and increased efficiency. The ‘dusk to dawn’ feature does not work. The model is #EL0266BK. Please advise where I can buy replacement batteries. I keep having the controller fail on my portfolio 600w landscape transformer. 530-615-4919 House. It absolutely needs a SUPPORT area to help customers with issues and to reduce returns! 1. So I took those to back to Lowe’s. One broke and I have 6 others and do not want to replace all of them. Yes, one end plugs into the transformer, the other end needs to be somewhere that will pick up light & dark. Where can I find replacement spikes for my 10-piece light kit? The reason why people even come here is because Lowe’s themselves do not care one bit about supporting the product and have no way of submitting queries like these on their web site. If some of your landscape lights aren’t working there are a few options you can try. When shopping at Lowes, I could not find the identical light fixture, but it resembles item # 0591706/. Occasionally, the small bulb base/prongs corrode and fail — the wiring connections even come loose. I installed it using the 18 G wire that was supplied with the first lamp 10 ft from the power pack and the others approximately 6 to 8 ft apart. I have tried this and when the power comes back oh the unit says its in continuous mode but no lights are poer d. Looking for a replacement globe for a portfolio wall light # 80551. Also for: Ee3394bk. I purchased the Portfolio 4-pack black solar-powered led path lights (CM3P-N2-BK-4) in June, and tonight, the wind blew one of the lights off of its hook… the black plastic ring that screws into the top of the lamp and hooks on the hook broke. I need to get some replacement parts for my outdoor lighting .Do you have a website Portfolio 0.37-in 28-Gauge Landscape Lighting Cable Connector for 15 Foot Replacement Fiber Optic Photo Eye Cable for 300Watt, 600Watt and 900Watt Portfolio Outdoor Power Packs Only 4.5 out of 5 … Are they looking proper? I found one at the Lowe’s store. Thank you! I have a portfolio outdoor unit that has a capacity of 200. They all work when they are working, seems like there is no reason why they shouldn’t work. How I can get these glasses to replace them? Bellacor offers access to over 500,000 products from 700 manufacturers. It's an easy way to not only save money, but also be proud of the creation you made on your own. Lowe’s (where I purchased) did have Portofolio batteries, but they were either too long or too fat to fit in my light. We need at least 5 of them. I can’t seem to find the fixture at all!I want ten of them for lighting a pathway to my boat dock. Please help! I’ve been using low voltage landscape lights for many years, mostly Malibu. It can make your home appear institutional as opposed to personal. Jim Jarnagin Anyone has any luck or know the fix? the lights come on at dusk, I have them set for 4 hours, so they go off around 11pm. I have a portfolio 600w transformer. Help us out! I have a 6 LED low voltage landscape lighting kit (system?) I am having a difficult time finding a replacement rechargeable battery. Can anyone please tell me what the cable is for? They are the lights that are multicolor. I’m tired of paying $20 for a light fixture when all I need is one small part!! I think that there is something wrong with the timer. outdoor solar light set about 3 months ago. One question after another. You also want to check your transformer as well with this situation as it easily can have been switched off without your knowledge. It is also great as outdoor lighting. The automatic feature (photo eye) has quit working. It came with a thin fiber cable with identical plugs at each end. Broke one with shovel in the dumb Halloween snow storm. How do I get replacements?the model # is ELO516PBR-6. and the are hanging light if that helps. I plan on going by Lowe’s tomorrow and see what they say. Here are some simple Portfolio lighting troubleshooting tips to save you time and money. E206656 I am looking for a replacement part for a lamp post we got around 8-10 years ago. Copyright 2009-2020 www.portfoliolighting.net | SiteMap. I am looking for a string of lites that Portfolio makes. The fixture is large and a rust color. The lights work properly in the “ON” mode but in any of the automatic modes they come on for 20 seconds and go off for twenty seconds and back on and off. They have LED lights in a circle. Precaution: Identify the lighting circuit, turn it OFF and then Tag it with a Note before performing any wiring or inspections. Penn Valley CA 95946 These lights I have bought from Portfoli are the worst I’ve ever encountered. Unfortunately my dog ran through them las week and knocked one of the fixture of the stake. Lights that are on the wall around your deck would obvioulsy need to be weather proofed and Portfolio has many different outdoor wall lights for you to choose from. TROUBLESHOOTING PROBLEM POSSIBLE CAUSE CORRECTIVE ACTION In motion sensing mode, the light does not turn on when there is motion. The easy thing to do is pay a hefty contractor fee to get your lighting working correctly, but why? ), Thanks a bunch for sharing this with all people you really realize what you are talking approximately! These lamps seem to be old stock that has sat on the shelf forever… not good. So if we could find the globes it would be much appreciated. Thanx, George 256 339 8008. But the lights are the same size so the globes are interchangable. When I dial 1 for PORTFOLIO products it just keeps repeating the lineup of choices. I installed a 6 light path kit with a 120 W power pack in accordance with the instructions. Most problems can be fixed with just a little bit of troubleshooting. The lights have worked great for several weeks. Bellacor is a leading online retailer of lighting and home décor featuring hundreds of thousands of products from the industry’s top vendors. I’m going to take it back and exchange it for another one. unfortunally I can’t find them anywhere. Thanks. This versatile transformer offers two wire taps for Portfolio Lighting is a leader in lighting innovation. One works fine, and the other works for 30 seconds and shuts off for 30 seconds. I purchased 5 sets of portfolio outdoor torch lights for my patio and the solar panel must have gone out on them. Would sure appreciate some assistance. Here you can learn about exterior lighting trends, common problems and their solutions, lighting and things to consider when choosing outdoor lighting fixtures. They have been good since. It would seem the bottom line is not to purchase any Portfolio lighting due to absence of customer service and parts. We suggest plugging in a radio or small electronic device to see if electricity will run through that device. I am also missing 1 finial from the top of one lantern. Can I get a replacement for them? View & download of more than 111 Portfolio PDF user manuals, service manuals, operating guides. I don’t want to replace the whole lamp. Purchased path light kit Item #0329397/Model 00847 in July 2015 from Lowes. They are plastic and become brittle in the cold weather and snap off in the bottom of the light . The little display flashes "E" and then "1" . Many wires can but cut or frayed and you don't even realize it until it's too late. Do they look burn out and simply need to be replaced? It only happens when it rains so I isolated each zone of lights without success. I hope it works. Weather and landscaping are always the most common reasons your connections may go bad and easy to fix. Did fine for 2 months, then died. My charger says battery is okay. In motion sensing mode, the light stays on continuously. Their number is 1-800-643-0067 8am – 6pm EST Monday – Thursday, 8am – 5pm on Friday. I replaced the power pack and the same on and off problem exists. This set up worked for 4 weeks then, one by one the lights have gone out. Any one have same issue and if so, is there a method to get new controller? Any idea why? How can I buy a replacement? Instead of placing the lights across from each other at each end, try a gradual approach. I have several wall lights I bought at Lowe’s, and some have broken glasses. The unit was purchased at Lowes, and I will check with them this AM, but assuming that comes up blank, how do I go about acquiring the replacement? Any idea of someplace other than Lowes that I can check? We purchased them in 2006 at Lowe’s, but they do not stock these anymore. The portfolio website is poor at best! The mounting brackets are designed for octagon shaped outlet boxes. Mike, did you ever locate this Photo Eye cable? Shop Portfolio 200-Watt 12-Volt Multi-Tap Landscape Lighting Transformer with Digital Timer and Dusk-to-Dawn Sensor in the Landscape Lighting Transformers department at Lowe's.com. I will never spend my money on this brand again. (How can they have a dot org website? 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