Microsoft Edge is another popular browser that many users use when they have a Windows computer. For the question by Ramhound see. I haven't been able to find a way to set that up right out of the box, though. Hope this helps someone. Clear the cached data to refresh the login portal using the below steps. When you do that, it will not be a problem anymore.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'thewindowsclub_com-medrectangle-4','ezslot_1',815,'0','0'])};__ez_fad_position('div-gpt-ad-thewindowsclub_com-medrectangle-4-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'thewindowsclub_com-medrectangle-4','ezslot_2',815,'0','1'])};__ez_fad_position('div-gpt-ad-thewindowsclub_com-medrectangle-4-0_1');.medrectangle-4-multi-815{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:50px;padding:0;text-align:center!important}. Click on More options, illustrated by three dots. Time-saving software and hardware expertise that helps 200M users yearly. We are happy to help you! Tip: This option won't work if you don't have security info set up on your account or if you can no longer access that security info. Enter a different account". Enter the email address, phone number, or Skype name you use to sign in then selectNext. It is possible sometimes that, the account name was misspelled. Message says "The Microsoft account doesn't exist. Enter a different See, Step 2: Check products or services where you used your Microsoft account. I was having issues accessing my work/school account in the Calendar app on Windows 10. Maybe this helps. How To Choose Knowledge Management Software For Windows. A Microsoft account reset will most times be required but before that, check to ensure that Caps Lock is off because passwords are generally case-sensitive. Solving "There's already an account " Microsoft login problem Note: Before requesting a password reset, the user ID must have been confirmed to exist by the steps mentioned earlier. What Is the Difference Between 'Man' And 'Son of Man' in Num 23:19? Why are Suriname, Belize, and Guinea-Bissau classified as "Small Island Developing States"? We hope you have learned how to overcome the That Microsoft account doesnt exist error without much issue; if there are still areas of concern or you need more guidance, simply drop a comment, and we will be happy to assist. You will have successfully cleaned the cached data in your Chrome browser after following the instructions above; when you erase the cached data in Chrome, you subjectively eliminate any unneeded scripts and start from scratch. I then signed OUT my personal account and it signed me in with my work account. We'll ask where you'd like to get your verification code and select Next. Now hover over History and click on History.. Then, check for previous emails from Microsoft. But, I get a message saying "The Microsoft account doesn't exist. Portal.office.com is for work/school email Login.live.com is for personal Microsoft accounts Login.microsoft.com works for both. How to overcome the "That Microsoft account doesn't exist" error Do heed the warning, though, that it may delete data (at least on this PC/profile) for the @harsh.com .com account. Trying to sign into a variety of Microsoft services using an Xbox Gamertag is impossible. Site design / logo 2023 Stack Exchange Inc; user contributions licensed under CC BY-SA. How do I find my Microsoft 365 admin? If by any chance, the email address in question has been swapped with a new one, the original email address then becomes an Alias. Power Platform Integration - Better Together! Choose from the options provided on why you need a password reset, then click Next."},"image":{"@type":"ImageObject","url":"https://cdn.windowsreport.com/wp-content/uploads/2019/09/Reset-Microsoft-Account-Password-Online.png","width":600,"height":372}},{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"3. I am baffled by this. When I unpack a new unit, I have to start it off with that personal MICROSOFT account which is different from the work-related Microsoft 365 account. Enter a different account or get Work or school accounts, however, cannot be used to connect to other Microsoft services, such as Xbox. If these steps didn't work, or you have other account sign in issues, use our Sign In Helper tool below:Start, Help with the Microsoft account recovery form, Help with account sign in verification codes, Accessing the account of someone who has died, Finding product keys forWindowsandOffice, Help with a work or school account password, I need to talk to acustomer support agent. Georges C. Independent Advisor. Enter a different account or get a new one. Alias account; Mistyped Email address; Deleted account; 1] The person is logging in using an Alias. Type the requested information and select Send code. I used to be able to create an account in the organization's Office365 Admin page for a user and then immediately login into a new PC that I'm preparing for that user and configure it. Since I'm now joined, I can't check where the option is now. Has anyone found any fix for this? We've created this blog to share our knowledge and make tech simple, so you can make use of all the fantastic technology available to your business. But, I get a message saying "The Microsoft account doesn't exist. I reinstalled the computer, created a local user named "admin", and now, from that account, I'm trying to add another account by going to Settings -> Family & other people -> Add someone else to this PC, where I enter the Office 365 email address as the email address of new user, only to be greeted by this: It looks like this isn't a Microsoft account. Because the type of Microsoft account youre trying to use is not the type of account needed for that login. I have the same problem. After the Microsoft account ID registration is completed, you can try to log in again, and the Microsoft account does not exist error should be gone. What can a lawyer do if the client wants him to be acquitted of everything despite serious evidence? Do you need it? I think that's the core of the confusion. I had to open Microsoft teams logging in with a personal account (in this case it was an @harsh.com .com account.) When I sign in with Mojang it says that I have migrated my Mojang account over to microsoft, but when I try to sign in through microsoft it says my account doesn't exist. {"@context":"https://schema.org/","@type":"HowTo","step":[{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"Visit the Reset your password webpage."}},{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"2. However, double-check your account to ensure youre using the correct login details, notably your accounts email address. These are different to MSAs. Now, if your account is still active and no restrictions have been placed on it, you should be able to log in successfully. Fix the damned product I pay for every single year, again and again and again. What is the purpose of this D-shaped ring at the base of the tongue on my hiking boots? You may be mistyping the email address. Ensure that your Username and ID actually exist. The login failed; when trying to log in manually (without the quick-login you normally have), it doesn't work as well, it just says that my "Microsoft doesn't exist": Also, a user needs to request a reset of the primary account, not the additional e-mail address. Check your Microsoft account names under Email & accounts. If the user ID you entered does not exist anymore, you might also be trying to use it for the wrong type of account, so we advise extra caution. Now, if you log back into your account, assuming its still there without any restrictions imposed, you should be able to log in to your account successfully. Try to work out what type of login Microsoft is expecting (work/school or personal), knowing that should explain the original error message and, hopefully, point to a solution. If you have an account from Microsoft, you may encounter specific errors that can cause potential issues with your workflow. Clear browser cached data on Microsoft Edge. But every time, I got this error: "That Microsoft account doesn't exist. Message says "The Microsoft account doesn't exist. Enter a different Look up your username using your security contact phone number or email address. How to Generate Art from Text Using Simplified AI Art Generator? Enter a different account or get a new one. These computers were set up for organization and the one I re-installed I set it up for personal use. Try another email address or sign up for a new one. According to Microsoft Support, you must sign in to your Microsoft account at least once in a two-year period to keep your account active. If you forgot your Microsoft account password, follow these steps. Top Contributors in Microsoft 365 and Office: Stefan Blom - Charles I am having trouble scheduling an exam for MD-100. This is madness, I enter an email address and the setup says that the account does not exist, so I click on "create a new one" which takes me to the create account screen with the email address pre populated where it then says that the account already exists and I should use it to log in !! The steps below are on how to clear cached data on Google chrome. How to Fix User ID You Entered Does Not Exist on Windows 10 - MiniTool The only valid ways to sign in are by using an email address, a Skype ID, or a phone number registered to the account. Trying to login to Microsoft can get into a strange loop being told theres already an account but then That Microsoft account doesnt exist. for the same address! That Microsoft personal account doesnt exist. I have dealt with this before. TheWindowsClub covers authentic Windows 11, Windows 10 tips, tutorials, how-to's, features, freeware. I am attempting to get a password to open Microsoft but it This is a fairly recent change that I have observed, with great frustration. This is after creating the O365 email account for the user without issue. In-depth step by step guide [with screenshots] Check device enrolment. Using an account name from a different kind of account such as an Xbox, Work, or School account may trigger the user ID error. Do not use an account name from another type of account. Microsoft Outlook allows you to create an alias for your email account.It is helpful if you do . "That Microsoft account doesn't exist. Youre trying to login and get an error like this: That Microsoft account doesnt exist. A Gamertag is meant to serve as an identity only on Xbox. Microsoft blocks Excel XLL add-ins at last! The same email address can be used to make both a work/school Microsoft account and a personal Microsoft account. He has been a Microsoft MVP (2008-2010) and excels in writing tutorials to improve the day-to-day experience with your devices. After entering the unique code, you will be able to create a new password and sign in. Its quite possible for someone to use the same email address as both a work and personal Microsoft account. If you have Microsoft 365 for Business Basic, you wont have any Office applications to install. There you have all the information needed to fix the Microsoft account doesnt exist issue on your PC. Some PC issues are hard to tackle, especially when it comes to corrupted repositories or missing Windows files. But, I get a message saying "The Microsoft account doesn't exist. That's because the email exists in Gmail, but as the account no longer exists in Microsoft, your account must probably have been compromised. I've had this Minecraft account for a very long time, but for some strange reason it doesn't work. Someone please tell me that there is a solution now. Run the SaRA package to uninstall Office. MS has got to fix this. Created by Anand Khanse, MVP. Normal accounts can be used for logging in for one or more services, such as Outlook or Microsoft365. Ascertaining the status of an account is the first thing that should be done, especially if the account has not been used in a long time (more than 1 year). Microsoft Rewards not working - Microsoft Community You will have to use the original account id. The previous emails from Microsoft will show your account name. Is it okay to purchase Microsoft Office using an account previously used to sign in to a pirated version? On the next page, fill out the necessary details. The most common problem weve seen is trying a personal Microsoft account login to access a business/education only service. That Microsoft account doesn't exist. Enter a different email address Key Takeaways I believe I've got the bottom of it. The best answers are voted up and rise to the top, Not the answer you're looking for? Facts & prices for the new Microsoft Office. Hi Lael! Well, cached data stores all previous elements of data preventing access again. Windows 10 doesn't recognize a Microsoft account - Super User If you arent an admin, see How do I find my Microsoft 365 admin? The error message is trying (badly) to tell you that the email address login doesnt exist for the type of Microsoft account required (either work/school or personal). If you have forgotten your username, or you get a message from Microsoft that says that account doesn't exist, use our automated self-help to help you recover your username, and connect you to a support agent if necessary. my email address is - ***removed*** ***Personal information deleted by the moderator. hi@Tshaw are you using Outlook or Outlook Office 365 action? Time-saving software and hardware expertise that helps 200M users yearly. What is the point of Thrower's Bandolier? This thing does so much stuff that it can't do anything. If no Office version is shown, you dont have an Office license assigned to the account you are signed in with. I decided to created another new Email account and start switching the good email to the new account because . I can't sign in to my Microsoft account - Microsoft Support I am not using Outlook anymoreOn Mac the Search function also was not working. Ashish holds a Bachelor's in Computer Engineering and is a veteran Windows and Xbox user. Are there tables of wastage rates for different fruit and veg? The moment I removed the personal account from her profile, her login (with a work account, @workdomain.com) worked; error gone. @LukePuplett: by triggering a re-install of Window. We'll ask where you'd like to get yourverification code and selectNext. I have the same problem. We hope that the suggestions listed above helped you to fix this error message. Usually this error appears because of a simple typo. There is nothing that tells me what types of things I can enter. This is extremely frustrating. However, double-check your account to ensure youre using the correct login information, particularly the email address associated with your account. This prevents you from accessing any Microsoft service on your devices. The email or username you entered does not exist. In case the account has security information, you will receive a one-time code on the associated alternate (additional) e-mail address or phone number from Microsoft."}},{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"6. Here at Business Tech Planet, we're really passionate about making tech make sense. I have had trouble logging in due to the fact the password *** read more If you previously had your account access blocked and now you have access back into your account, you may be wondering why youre still getting this error. Explore subscription benefits, browse training courses, learn how to secure your device, and more. Hopefully this will help somebody at a future time. 03-22-2022 03:50 PM. And we need to confirm with you that whether there is a prompt to let you select work or school account or Microsoft account when logging in. That Microsoft account doesn't exist. Enter a different account That Microsoft work or education account doesnt exist. Otherwise, choose another username. Solved: "That Microsoft account doesn't exist. Enter a dif - Power Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. In this case, you can no longer access the Microsoft services associated with that account. Activation error That Microsoft account doesn't exist - Office Identify those arcade games from a 1983 Brazilian music video. Position: Columnist She was graduated from the major in English. when I try to put my email account into authenticator it says "That Microsoft Account doesn't exist." but it does, why is it saying that. We have problem with the sign in of an account. I'm setting up a computer and the main user is going to log in using Microsoft credentials (it's an Office 365 account). Madness. In Microsoft PowerAutomate (previously called Microsoft Flow), Approvals are a great way to automate the sign-off on a process or document. You can use Office Online apps at https://office.com. I set mine up some time ago, personally, with my aol account. I used that email account to create this post. After following the procedures above, you will have successfully cleared the cached data in your Microsoft Edge; when you wipe the cached data in Edge, you will eliminate any unwanted scripts and start from fresh. How did you reverse your original choice? HOW TO EASY FIX: "That Microsoft account doesn't exist - YouTube Many are left puzzled and wondering about the meaning of the user does not exist error: why does it say my email doesnt exist or why is my Microsoft account not recognised? A Office 365 account is used for activating Office, not to logon to Windows. It says my account doesn't exist, WHILE I AM LOGGED INTO IT. Asking for help, clarification, or responding to other answers. please check that you have typed your email or username correctly. Microsoft account doesn't exist Fix PC issues and remove viruses now in 3 easy steps: prevents you from accessing any Microsoft service, deleted your Microsoft account permanently, Fix Error Code 135011: Your Organization has Disabled This Device, Cant Remove a Device From Microsoft Account: 4 Fixes. Did this under Settings gear, Accounts, My Info. Enter a different account or get a new one". It is helpful if you do not have a good-looking email ID, and want to use it for professional work. Sign In. Could you please list in your post the exact steps that were done regarding user accounts, and what was done for passing from local to Microsoft account. Sign in with your Microsoft account and password. The User does not exist or account does not exist error is usually encountered when a user is trying to gain access to his/her Microsoft account. The error message isnt complete, wed like to see better explanations like this: It looks like theres already a work/school Microsoft account, It looks like theres already a personal Microsoft account. To check if the account is still active, visit the Live, Outlook, and Hotmail web pages depending on the type of Microsoft account that you used, and try logging in with the associated username and password. How can a Microsoft account login (email address) both exist and not exist at the same time? Earlier today, that same email address was used to log into that same machine, but with no local admin account present at that point.
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