The modem then uses an Ethernet cable to connect to your computer or router, which is what gives you access to high-speed internet. For your safety, do not touch or move the downed line. How do I report an above ground cable down? Hello there! Woman battles Comcast over downed line - WSAZ If the center conductor of the cable is solid copper, it carries it quite well. it can't possibly cost enough to run a new line to make it worthwhile for Comcast to pursue this in court, and 2.) Report an Issue - Xfinity Support I'd like to report a downed telephone/cable wire but my service address isn't near where I'm seeing the issue. Report Downed cable line | Xfinity Community Forum If you are experiencing problems with Comcast Xfinity, please submit a report below. I am at a loss. Archived post. I hope youre having a great week so far! By selecting Accept all, you consent to our use of Cookies. i agree this is the worst web site for reporting issues, Need to report a line down and cant seem to be able to schedule a tech to fix my internet. See how you can save when you add Comcast Business Mobile or add a new line. Report A Downed Line. Let us give you a call as soon as an agent is available. Scan this QR code to download the app now. Then it thanks me for signing in. Contact Us | Comcast Business Support STAY AWAY from downed power lines. Say "No account." If two or more of your services are offline, you'll see a banner alerting you at the top of the screen. Depending on how many different rooms you are wiring, you may only have to go through a few inches of wall. Verizon Customer Service - Contact Us | Verizon Help Center and Support 1 6 Survey the area before starting work for the presence of overhead wires and avoid touching anything that may be in contact with a wire, like tree . Click the Check for Issues button. Marion County officials report storm has passed leaving widespread wind Full special report: Alex Murdaugh found guilty in murders of wife and son It's not the power line and I don't think it's the regular cable either because there's no service outage. Where or how can I report this? If youve got a free afternoon, you can run the cable yourself and save some money. Welcome to the Xfinity community! Let us know if you find downed or uncovered wires or cables in your area. how do i report a downed comcast line? - tourdefat.com Please send us a PM with your first and last name, as well as house numbers to your service address. Asking on behalf of my place of business. Wires down in your yard: Who is responsible? - ABC27 Discussion. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. We can help with technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more. I can understand your view and that is why we have implemented alternative platforms such as Twitter, Facebook, Reddit, and here! I am a bot, and this action was performed automatically. You will need to contact a tree trimming service yourself. If you're lucky and it's only phone or cable, they'll coil the wires safely out of the way, and notify the provider (s). The next best way to talk to their customer support team , according to other Comcast customers, is by calling their 877-228-8567 phone number for their Call For New Service department. Voting closed 14. Sky News is a British free-to-air television news channel and organisation. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Press Enter to send it. Click to reveal Report Issues with Your Xfinity Services - Xfinity Support Let us know. Occasionally there is a mix up and Comcast forgets to bury the drop. how do i report a downed comcast line? - perfumexo.com If you need to make an overnight payment, please send to: Frontier 5050 Kingsley Drive Cincinnati, OH 45227-1115. Once you have done that go ahead and send us a peer to peer message so we can begin the ticket process. If you smell natural gas or see downed power lines please do NOT use this page. Store Locator Status Center Check for outages and troubleshoot your services. If you are a Comcast customer who would like to report an issue or you have a question about our new or existing services, please call Comcast at 1-800-Xfinity (800-934-6489). Contact Comcast and let them know of the down landline problem. The channel and its live streaming world news is available . Help with my Comcast issue First: share to improve GetHuman3339193's odds Strength in numbers! If you absolutely need to have it removed, consult with an electrician before doing so. This thread has been locked by the moderators of r/Comcast_Xfinity, Welcome to the Xfinity community! They can be reached by dialing 1-800-837-4966 Sun-Sat 12:00 AM - 12:00 PM Local Time or via the link provided. View the Xfinity outage map and find out when an area will be back online. For immediate assistance, check out the Xfinity Assistant. Electric lines that are located some distance above the utility cables were cleared a couple of years ago by the power company's tree trimming crew. If you smell natural gas, see downed power lines, or suspect another emergency situation, leave the area immediately and call 9-1-1. An official employee, such as myself or whoever is first available, will respond. I didn't realize it worked like a chat, and someone did respond to me quickly, but I had closed the window and didn't see the response until today. Jacksonville, Florida Area. Contact Us | Comcast Business Support Please contact the moderators of this subreddit if you have any questions or concerns. Do not send the firewall logs as an attachment. How do I report a downed line in as few steps possible Robert Campbell on LinkedIn: Small Business Phone Data Plans | Comcast Privacy Policy. Why is my Xfinity Cable box stuck on boot? Remember: This number is just for unburied ground cables. It's in front of my yard, and it goes across the street. Select Start Troubleshooting to begin your modem restart. It is owned by Sky Group, a division of Comcast.In 2019, Sky News was named Royal Television Society News Channel of the Year, the 12th time it has held the award. Type a message to let us know what your issue is. Its important that you dont exit the vehicle unless youre in imminent danger. We've had a downed wire touching our building for about two months at this point. The tree and the cable are both on the grass verge next to my property. Press question mark to learn the rest of the keyboard shortcuts. Report it online using Xfinity Assistant. You aren't allowed to. There are two wires hanging down, one black cable wire and the other a twisted metal cable which appears to be the ground wire. How to Report an Issue Online Visit xfinity.com/xfinityassistant. Log in to your account at xfinity.com/myaccount using your Xfinity ID and password. Youve reached the best place and perfect person to help with virtually all of your account needs! Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line), 4. While 800-934-6489 is Comcast's best toll-free number, there are 14 total ways to get in touch with them. Type your message in the text area near the bottom of the window. Select Restart Modem to begin troubleshooting. The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. 3.) Don't touch a downed power line or other equipment. Xfinity Status Center - Check for Service Outages In Your Area The tubing will start to shrink almost right away. You would want to send us a direct message to "Xfinity Support" with your full name, phone number, email address and the nearest address to that downed line. How do I report a downed telephone line? Internet Security with Xfinity - Report Abuse Here are the steps: Click the "Peer to peer chat" icon (upper right corner of this page), Click the "New message" (pencil and paper) icon, Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list, Type your message in the text area near the bottom of the window. Comcast Xfinity problems in the last 24 hours. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Thank you for bringing this issue to our attention. Call us anytime at. Comcast does not do tree trimming. Showing Content for | Change your ZIP Code, Enter another ZIP to see info from a different area.
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