If you have booked your hotel accommodations through Holland America Line, transfers are included between the airport, hotel, and ship. Cruise itineraries ply some of the calmest waters in the world. Listen to the announcement. In this video ( Holland America. The liabilities and obligations of an airline to you, and your rights against an airline, are subject to any and all terms and conditions of the airline's ticket and tariffs and all applicable governmental laws and regulations. All mail is subject to local postal office procedures and rates in the port mailed. You are responsible for all baggage fees, including any excess baggage charges imposed by airlines. Please verify the spelling of your full name and date of birth to make sure it matches the identification document that you will be presenting at the airport, for example your passport or driver's license. May 05, 2021 7 min read. Governmental inspections are always supplemented by internal audits and inspections conducted by internal personnel. For more information please see the Frequently Asked Questions or one of our Guest Relations team members. Since arrival and departure times are subject to last minute changes by the airlines, we recommend that you call your airline(s) 24 hours before your initial flight departure (72 hours for international flights) to verify all of the flight numbers, and departure and arrival times shown on your ticket. IMPORTANT: For this procedure, you will need to present your travel documents and the required proof of citizenship. Also, have your identification, travel documents and ticket information readily available. We also have several levels of suggested attire in the evenings. Work and the internet at large can live without me for a couple weeks. Any changes will result in the cancellation of the entire air booking. These packages work onboard the ship as well as on the private island of Perfect Day at CocoCay. If this happens, try closing and reopening the browser. . We also strongly suggest that you carry or otherwise keep with you important items such as perishables, cash, credit or debit cards, jewelry, gold, silver or similar valuables, securities, financial instruments, records or other valuable or business documents, laptop computers, cellular telephones, cameras, or other video or electronic equipment, hearing aids, electric wheelchairs, scooters, binoculars, film, videotape, computer disks, audio disks, tapes or CDs. Dining requests should be made when you book, in advance of sailing. Yes upgrades are available for our Surf Wi-Fi package, the package included as part of the Have It All fare. We remain optimistic that our approach on future sailings will become more flexible. Unlimited Premium Wi-Fi Package 1 device is 34.99/day when purchased prior to your cruise. (Remember that checked baggage might not be accessible at all times.) If you plan to bring a service animal, you must call ourGuest Accessibility Dept. Echo sounders for measuring the depth of water. Roaming charges usually apply at sea -- depending on provider and service availability. Flight availability and pricing is displayed in real time, along with flight departure and arrival times and duration. Holland America Line reserves the right not to honor any published prices that it determines were erroneous due to printing, electronic or clerical error. The days of the unconnected cruise are officially over. To learn more about family cruises with Holland America Line here. Any changes will result in the cancellation of the entire air booking. There are a few limited services that will still require vouchers. do a Zoom call, etc. These Holland America Line cruises in 2021 to Alaska are available for guests who have received their final dose of an approved COVID-19 vaccine at least 14 days prior to the beginning of the . No-host mini-bars can be found in every stateroom onboard Eurodam, Koningsdam, Nieuw Amsterdam, Nieuw Statendam, Noordam, Oosterdam, Westerdam and Zuiderdam and in the verandah stateroom category and higher for all other ships. There is a space on the tag for you to print the following information; Name, Stateroom Number, and Sailing Date. There is step up into bathroom, threshold into the shower, and standard interior and exterior door sizes. If you're a fitness fan or just like to stroll around the decks be sure to pack your exercise clothes. All onboard Internet usage is subject to Holland America Line standard policies, which may limit browsing of some sites due to network security and bandwidth usage. One of the most important practices in reducing and preventing illness from infections while traveling is washing your hands regularly. Q I have opted for a guarantee stateroom. Silversea has unlimited complimentary internet for all those sailing. Once completed, all guests will be allowed to disembark. It also allows more MB I believe per day (note MB limit does not stop you from using any service but it does slow down IME). No sharing is permitted. Eurodam, Nieuw Amsterdam, Noordam, Oosterdam, Westerdam, Zuiderdam. To verify whether your nationality requires a Canadian visa or eTA, please contact your local Canadian consulate or visit thisCanadian immigration Web site, which may be useful to determine what is required. This can be done seamlessly from their first device just like upgrading service level package. These requirements vary by position and, as would be expected, are particularly rigorous for our senior officers. These rooms provide wide interior & exterior doors, wheelchair access to both sides of the bed and accessible bathing facilities with grab bars, accessible seat, accessible controls and hand held shower head. Beverage Management reserves the right to revoke the package if misused. Special Needs at Sea and Scootaround are vendors we recommend for delivery of mobility devices. Royal Caribbean Royal Caribbean proclaims that its VOOM internet is the fastest internet at sea. To help maximize the cruise experience for our guests who are deaf or hard of hearing, Holland America Line has made the following items available: For individuals using a wheelchair or scooter, accessible route maps for each ship are available by selecting the links below: Eurodam Birth certificates can be an original, photocopy or certified original. Holland America Line assumes no responsibility for the items listed above. The caveats with their internet, however, are that it wont be as fast as internet on land (and current customers agree), and because its provided via satellite, physical blockages will affect connectivity (i.e. A 3% service fee will be added to your onboard account for all cash advances. Question regarding the different packages. The Crew Appreciation charge is paid to Holland America Line team members and represents an important part of their compensation. (Reconfirm international flights 72 hours prior to your departure from home.) We urge you to have the letter faxed in as soon after making your reservation as possible. In other words, two devices with the premium plan would cost $40/day while four devices would cost $30/day. How quickly things change! Norwegian Cruise Line Norwegian Cruise Line offers a variety of cruise ship internet packages. By suec12, September 4, 2021 in Holland America Line. A parent or legal guardian MUST accompany all children under the age of 18 on all tours for safety and liability reasons. Quench your thirst with our nonalcoholic package which includes an unlimited variety of premium coffees such as espresso and cappuccino, juices, Coca-Cola products, our signature mocktails, Red Bull, and bottled waters 500ml and under. Ambulatory Accessible Traveler advisory - Baggage fees and other charges may be directly assessed by airlines or airports. Art Tour podcasts are available on every ship to guide you in your journey to discover the art onboard your ship. While not a full-service hospital, the Medical Center is well equipped to handle most emergencies and routine medical procedures. Pricing is not yet available at the time of this posting. The SMC has had many copypastas, jokes and memes over the course of its entire existence . Related Post: How to Save Money on a Cruise. Volumes vary by package and subject to change. If you become ill or injured during the voyage and your diagnostic and/or care needs exceed the capabilities of the medical center, you will be transferred to medical facilities ashore. Cancelling your cruise/ cruisetour booking for any reason will cancel any air bookings associated with the cruise/cruisetour booking, and fees will be applied if applicable. All staterooms are equipped with standard U.S. 110 AC and European 220 AC outlets. The following list is provided to assist in determining what items arenot allowedonboard without a valid, lawful reason. Upon embarkation you will find a confirmation card in your stateroom indicating your seating assignment and table number (if applicable). For a list of enhanced protocol sailings please download theEnhanced Protocols PDF. The Premium plan starts at $78 for a three-night cruise, and offers the fastest possible connection, at speeds three times faster than the Value plan. In limited situations (either on board or ashore), we may find it necessary to ask the individual to make alternative travel arrangements, such as if an individual with a disability is unable to satisfy certain specified safety and other criteria, even when provided with appropriate auxiliary aids and services. More detailed information is available at www.cdc.gov. A lightweight, waterproof coat or jacket, as well as a sweater or warm vest for strolling the decks of the ship and for glacier viewing, Women may want to bring two or three pairs of washable slacks or jeans (combined with polo shirts, blouses or light sweaters and accessorized with a belt, scarf or jewelry this basic outfit can be worn just about anywhere. He could see the booking and only his expenses. Contact our support line at 1-800-628-4771 if you require assistance with changes. Mobile Phones and tablets: Passengers can make and receive calls, send and receive text messages, read emails and surf the Web on their own phones and mobile devices while the ship is at sea, via a satellite. For cruises 6 to 9 days: One shore excursion up to $100 value or $100 off any one tour for all guests in a stateroom. Internet and Wi-Fi: P&O Cruises has a 24-hour internet cafe and shipwide wireless internet. When he's not stuck in front of his computer, Jonathon enjoys travel & cruising (even after being on a cruise ship that caught fire - a story for another day! Ability to bypass unpredictable checked baggage fees, Full money back plus $500 on-time guarantee. bars, the shops, spa, shore excursions. In the event of unexpected travel delays and emergencies, please remember to bring additional prescription medication for at least 2 weeks beyond the length of the cruise. Available year-round on all itineraries six days or longer except Grand Voyages, Have It All is valued at $99 per guest, per day, for a seven-day cruise, and Have it All cruise fares represent incredible savings of 50% or more off the included amenities compared to purchasing them individually. Although ourGuest Accessibility Department will provide the ship with an advance notice of all food allergies detailed on an SRI submitted to them, it is recommended that guests also contact the Dining Room Manager upon boarding to review the details of these special dietary needs. The Premium plan is the most inclusive allowing for streaming and the use of apps like YouTube and Skype. Roll-in Shower and bathtub: Suites SC6175 & SC6164. For a more in-depth look at the check-in process, check out our video walk-through. Children must be at least 12 months of age at the time of embarkation to sail on trans-ocean crossings and remote itineraries, where there are more than 2 consecutive sea days. A Guarantee staterooms may be assigned at any time prior to travel and up until embarkation day. This package will offer the fastest speeds to support streaming. They'll save you up to 25%. Learn about our health protocols. This covers most premium beers, spirits and cocktails, as well as a good selection of wines by the glass. Letters and postcards may be mailed from the ship while in ports of call. When the ship reaches port, pricing will switch to the country-specific roaming rate -- also not cheap unless you've signed up for an international calling plan. Telephones with amplified sound or an amplification attachment for telephones in staterooms. Q Why is a notification sent to each guest booked? The price varies by the type of plan and the cruise line. It was only available under my mariner number. Three Ways to Ensure a Budget-Friendly Family Cruise Vacation, A Word of Caution About Cruise Line Wi-Fi. The short answer is yesbut it differs from cruise line to cruise line. Dial 18009935483 (US). Guests who are neither U.S. nor Canadian citizens should check with the Customs agency in their country for allowance information before departing. All-Inclusive Europe 2021 Offer Terms and Conditions Fares and Launch offers are based on Promo (s) NJ/DJ. A After completing Online Check-in, your Express Docs will be displayed. Guests are responsible for verifying the actual requirements and recommendations at the time of sailing. Fully Accessible Single Side Approach Depending on weather and occasion, add a blazer, cardigan or windbreaker jacket), Men may want to add an extra pair of slacks, but they'll find that the same basic dress theme works for them, too (there is no place in Alaska a man cannot go in a sport coat and slacks. It is the travelers responsibility to be familiar with and comply with the regulations of the airline they are traveling on. To order Greenhouse Spa products online, visti www.timetospa.com. These rooms provide wide interior & exterior doors, wheelchair access to one side of the bed and accessible bathing facilities with grab bars, accessible seat, accessible controls and hand held shower head. Suites SA7058 and SY5001 have wheelchair access on the left side when facing the bed. Click the Privacy tab. Ground transfers may be purchased between select major airports and the ship and from ship to select major airports on the day of embarkation and disembarkation only, as well as airport to hotel and hotel to airport in Anchorage and Fairbanks. The Coca-Cola Package includes unlimited fountain sodas for $8.00 per person, per day. With the exception of qualified service animals for guests with disabilities, animals or pets are not allowed on board our ships. Due to the limited number of lift-equipped vehicles in foreign locations, guests may incur additional costs for transportation related to airport transfers, shore excursions, and tour/hotel packages. Important Information for Service Animals on Australian Cruises For bookings made in the Netherlands, Belgium, Luxembourg, Germany, Austria, Switzerland, Finland, Sweden, Norway, Iceland and Denmark, submit written cancellations to Holland America Line, Otto Reuchlinweg 1110, 3072 MD, Rotterdam or informatie@hollandamerica.com. Changes or cancellations may be made online up to 3 days prior to your scheduled cruise departure date. A You will receive any necessary luggage tags for your land tour while on your tour. No, there are no additional fees associated with EZpay. Please check with the Shore Excursion staff on board for the most accurate and up-to-date information. You'll also find ample closet and drawer space, individually-controlled air conditioning, a television for viewing CNN, movies and onboard features. Fees: Cruise & Maritime Voyages charges $19 for 100Mb, $38 for 200Mb, $69 for 500Mb, and $99 for 1,000Mb. If you've purchased a Holland America vacation package or hotel accommodations you will find information in your documents. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Is there a way to call from your smartphone? Reviewing Your Air Information The Social Voyage plan costs $14.99 per day or $69.99 for a 7-night cruise) and allows you to connect to Facebook and. Onboard credits may be used to pay for Crew Appreciation, with exceptions for certain credit types. The day you board, Holland America Line places an initial hold on your credit card for $60 per person per cruise day ($30.00 per person per day for cruises longer than 25 days). Casino-smoking is allowed in designated areas for active players onlyand only when outside of 12NM from the Netherlands, Luxurious Dining Room, graced with fine art and antiques, Sophisticated china and crisp white table linens, Five-course menus with offerings from classic preparations regionally inspired cuisine to vegetarian options, Your choice of traditional pre-set seating and dining times or a flexible open schedule, Intimate dining featuring Double R Ranch Beef and fresh seafood, Luxurious appointments including custom-made china, stemware and linens, Extensive wine list featuring many selections rated Excellent by Wine Spectator, Fresh, cooked-to-order specialties in the Lido Restaurant for breakfast and lunch, Late-night snack; Chocolate Dessert Extravaganza, Explorations Caf featuring pastries and espresso drinks, Daily Afternoon Tea service, elevated to Royal Dutch High Tea once per cruise, Enhanced menu design under the direction of Master Chef Rudi Sodamin, Executive chefs inducted into the prestigious Confrrie de la Chane des Rtisseurs, an international food and wine society, Ice cream bar featuring complimentary treats. Mobile Phones: Passengers on all Celebrity ships can use their mobile phones onboard. Both packages offer unlimited helpings of the drinks you love, or new favorites you have yet to try. For more information, or to sign up go to www.maketraveleasier.com/Holland or call 18778470045 to speak to one of our customer service representatives. Please note that Medicare and many health insurance plans DO NOT cover the cost of medical care at sea, in foreign countries, or for air evacuation. All adults of legal drinking age for the respective itinerary that are booked in the same stateroom must also purchase the package. Please be aware, however, that although every effort has been made to present you with the best available facilities in the countries we visit, some of these tours may not have amenities such as air-conditioning and toilets on buses. No additional deposits will be due until final payment. Management reserves the right to refuse service for any reason, including refusingservice of alcoholic beverages to intoxicated guests. Generally, the ship is subject to certain government procedural requirements upon arrival. The charge does not apply to payments made by debit card. Additionally, when lift equipped vehicles are available, many do not have the facilities for the safe transport of mobility scooters in the passenger compartment. The base Surf Wi-Fi package included with Have It All includes access for one device for each of Guest 1 and 2 on a booking. Children 12 or under receive half off in our specialty dining restaurants or can select items from the kids menu for free. Requests for excursions which are fully booked are placed on a waiting list. Fees: Holland America has three wireless internet packages on offer. Restrictions for each homeport city include participating airlines, earliest and latest flight times, and citizenship requirements. Contact your travel advisor or our support line at 1-800-628-4771 if you require assistance with name corrections. Each Holland America ship has an onboard Medical Center staffed by licensed physicians and critical care nurses. PLEASE NOTE: If you are not the parent or Legal Guardian of any minor child traveling with you, you must present an original letter signed by at least one of the child's parents. Q If I make a change to my booking, will I be charged a fee to reissue the documents? Holland America Line Holland America Line Connect is the brands version of satellite internet at sea. Onboard credit is spending money to use when youre on our ships. The most important determinant of risk is the traveler's destination. I DID buy it. The leader in premium cruising, Holland America Line's ships feature innovative initiatives. A You will need to enter your name, a valid email address and a password. Beverage Management reserves the right to revoke the package if misused. We recommend that you obtain all visas as early as possible to assure you are prepared to travel without interruption. Limited time offer, Savings for On Board Bookings Only Bookon board and you can reserve your next cruise at a reduced deposit.